Northeast Garland Dentist Reviews and Patient Testimonials

Here’s what our patients are smiling about

At Ideal Dental of Garland, we believe a happy patient is our best referral. See what they have to say below!

  • Great place and friendly staff and affordable.
    Jarrett J. | Facebook
  • I recently just had cleaning apt there. The receptionist was very nice. My dental hygienist ( meetra) is very sweet and gentle. Dr loving is also very adorable. This is my second time here, and both times had been super
    Ruby D. | Yelp
  • I just recently started going to Ideal Dental. I heard the add on the radio and you can’t beat free whitening for life!! I absolutely despise going to the dentist…it’s been 15 years since the last time I saw one! These guys really did a great job of putting me at ease…I am a ridiculous baby when it comes to my teeth, they are super sensitive and it makes me cringe when they so much as look at them! Of course, being that it’s been tenteen years passed, I needed a deep cleaning to remove the lifetime of scuzz from my chompers. I made it VERY clear my anxiety with dental procedures and everyone was very accommodating. I asked to be completely numbed as well as given the highest dose of gas possible and they made it happen. Henry, my dental hygienist was very sweet and thorough. He made me very comfortable. Dr. Adams was funny and very patient with me, as there were several times we had to take a break so I could relax! I can’t think of my dental assistants name for the life of me, (so sorry)…but at one point the sounds of them grinding away the plaque were sending me in to a full blown panic attack, and she offered me her personal ear buds to listen to music on my phone to drown it out, which I gladly accepted! So thoughtful and nice of her!! Dr. Adams was not rude or pushy about my lack of regular dental maintenance…as a matter of fact, he was complimentary of my nice straight smile and surprisingly good teeth for it having been so long! He encouraged me throughout the procedure, cracked jokes, and told me how pretty my teeth were looking as he made progress during the cleaning. Such an awful, yet great, experience! I just went back for my follow up appointment and they put me on a treatment plan that is tolerable, yet fairly aggressive, to get my grill back on track! Yay for healthy teeth and gums! I also got my tray molds for my whitener, which I pick up tomorrow, so I’m super stoked! All of the office ladies are really nice and helpful as well! Crystal, especially, was so sweet to answer my one million questions along with giving me an impromptu ortho consult with Dr. Chow (who was also really awesome!) and estimate on Invisaline and braces for my kiddos! Overall, even though going to the dentist is the closest thing to hell on earth for me, I am very glad I found an amazing family dentist’s office that made it as “pleasant” as possible!!
    Kristi S. | Yelp
  • I find it funny I decided to post a comment about my first visit to the office this past Saturday because I was beyond impressed with the way the staff handled a very rude and demeaning customer in the lobby, come to see she has posted a nasty review below and maybe i heard wrong but that story is far from the truth. I will only comment on what I experienced, I brought my daughter and myself for a routine check up she has feared the dentist due to a bad experience. I made the front office aware of this prior to our appointment they had a coloring page ready for her with her name welcoming her to the office as well as a glove blown up as a balloon. I went first so she could see there was nothing to fear, the doctor was amazing with her knowing her fears he was not rushed, talked to us both for quite sometime. I had some work that I knew needed to be done but money is tight, I was not pressured like I have been in the past. While my daughter, myself, my cleaning lady and the doctor were in the room we could hear a very rude customer up front cursing and yelling at the two front office girls as they remained very calm and helpful. Upon checkout they apologized to me for the outburst I overheard, I told them they handled the situation with the most poise I have ever witnessed in my 20 years in customer service. Kudos to them for tolerating that “lady” as she kept calling them in a demeaning way. You have gained my respect and business. Can’t wait to get started on my work!
    Jennifer M. | Yelp
  • My experience with Ideal has been great, thus far. Ive done my exam, cleanings, and (soon) fillings at the Uptown location, and in need of extractions which will be done at the (Garland) location. Tessa has been great at helping me get everything in order and working with my insurance. The costs can be pretty hefty even with insurance and so it’s nice that they have the option to do the financing through CareCredit for 12mo at 0%interest, as I already have an account that I typically use with my dog’s vet. They were also able to work around my schedule and get me in to do my extractions done pretty quickly. Wisdom teeth can be a pain and even more at this age :/
    Mary M. | Yelp
  • First of all, let me admit that I am a coward when it comes to tooth pain and dentists in general. I have had some dental work done here at Ideal over the last few years (crowns, canals, fillings, etc) and not once have I experienced any pain. And for me, that is priority number 1. All work has been performed quickly, expertly, and pain free. Staff is kind, caring and highly professional. Highly recommend. My son just turned 18 and had been using a children’s dentist. We are now moving him to Ideal Dental.
    Frank W. | Yelp
  • I have been going to Ideal for the past 2 months and the staff is great. They are very accommodating when it comes to treatment and helping me with insurance. Every time I walk in the office I am greeted and they sign me in. Each time I have been there I am called back within 10 minutes of arriving. The treatment areas are nice. They have TVs where you can request channels to watch. I try to pick the most off the wall shows I watch like SWAMP PEOPLE or WILD JUSTICE to watch while I am in the chair. I had a root canal a month ago and I must say it was the best treatment I had from a dentist. After I had the root canal I got a call that night from Dr. Adams and a few days after to see how I was doing. He called from his home phone and made sure I got home safe and was feeling ok. You dont hear of that bedside manor anymore and it made me a fan. Everyone is always nice and will work with you if you have any needs. I will be going back to Ideal for all of my dental needs.
    Dev S. | Yelp

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