Dentist Reviews and Patient Testimonials

Here’s what our patients are smiling about

At Ideal Dental of Midway Crossing, we believe a happy patient is our best referral. See what they have to say below!

Sort by:

  • 5.0

    Zach M.

    February 19, 2020 | From: Yelp

    So I haven’t been to the dentist in years. I was so stubborn of going because of my anxiety. I finally caved in to go and see Ideal Dental. The moment I…
  • 4.0

    Connor C.

    December 15, 2019 | From: Google

    Everyone was super super kind! The ladies at the front desk were very sweet when my schedule kept changing. Dr. Herman was very informative and nice. I had to wait for quiet awhile after being taken back to the patient rooms, but I did not get the impression that that was the common experience for most of their patients. Seemed more like fluke. But they were very apologetic and professional about it.
  • 5.0

    Kunal B.

    November 13, 2019 | From: Google

    I had a fantastic experience at Ideal Dental of Midway Crossing. Everything went so smoothly, from check-in, to X-Rays, to cleaning, and so-on. Dr. Diala and Esther did a great job taking care of me and answering any questions I had about my teeth. I never felt like I was being upcharged or sold something I didn’t need. I very strongly recommend Ideal Dental of Midway Crossing to anyone in the DFW region who needs some dental work!
  • 5.0

    Ami D.

    November 13, 2019 | From: Google

    Dr. Diala and team are amazing! Dr. Diala is extremely knowledgeable, caring, and made sure to answer any of my questions and concerns. I appreciated that her entire team put me at ease. Great group of people, great team! I would highly recommend Dr. Diala!
  • 5.0

    Shahrooz Z.

    September 25, 2019 | From: Google

    Doctor Diala is amazing and the staff is great as well.
  • 5.0

    Pat C.

    August 08, 2018 | From: Yelp

    Have been going here ever since their doors first opened, several years ago. Service and courtesy have always been great. Most recently in July, interacted with Dr. Amber James, Reggie, and Esther, and such good, informative experience, during Exam related. Today, had a bit of a related problem with my insurance, but customer service person Jennifer, was so helpful in helping me understand and fix.
  • 5.0

    Catalina G.

    January 13, 2018 | From: Yelp

    Staff at the front is very friendly. Esther did a very good job when she did my dental cleaning. I have very sensitive gums, so she made sure to numb my gums in order to clean my teeth. My teeth feel so clean! I can definitely feel the difference. I am very pleased with her. I was able to get FREE cosmetic whitening. Esther made sure to communicate to Reggie about my sensitive gums. Reggie was so nice! He made sure I felt comfortable, continually checked on me. Made me laugh a couple of times. Which made the process so much quicker. My teeth are so white, he did such a great job! I am overall so pleased with my visit. I will be coming back for my dental cleanings. Everyone is so nice and friendly at this location.
  • 5.0

    Bud L.

    October 19, 2017 | From: Yelp

    I have been coming here for a year and a half. Excellent service, polite people, and the best Dental Hygienist ever, Esther. I highly recommend Midway Crossing to everyone. So far I have only needed one cavity repair. The other visits have been cleaning. I have been through many dental offices in my 76 years, this one is the best.
  • 5.0

    Michelle S.

    August 29, 2017 | From: Yelp

    Recently I switched to Midway Crossing Dental, and I’m so glad I did. The staff is very friendly, and they make the experience very pleasant overall. I’ve been impressed with their efficiency and modern technology. Most of all, it’s the people that make it a very nice place!
  • 5.0

    Brandi M.

    November 09, 2016 | From: Yelp

    I have been coming to this office for over a year now along with my six-year-old son and husband. The front office staff is courteous and timely. We are usually seen right away upon entering and treated right away. I feel confident in this dentist and her staff. The only treatment she has recommended thus far was a filling replacement which required no shots nor did it hurt at all. It seriously too her about 5 minutes to perform. This is a great office.
  • 5.0

    Natalee W.

    September 24, 2015 | From: Yelp

    The staff was super friendly and very knowledgeable. They made me feel very at ease and discussed my treatment plan throughly. I had a crown done that day and I’m very happy with the results. I will be going back for all my dental needs from here on out! Go check them out. It’s a beautiful office with flat screen tv’s in every room. I honestly haven’t had a better experience at a dentists office.
  • 5.0

    Badal P.

    August 14, 2015 | From: Yelp

    Great facility, service, hygienist and dentist. Very punctual. I highly recommend it.
  • 5.0

    Kesha M.

    November 19, 2014 | From: Yelp

    I met with Dr. Patel. He’s a ton of fun and the office staff are the bomb dot com! I had anesthesia without topical, by choice and it was mui excellente! I had not eaten today and they gave me time to go eat and return to get my work done. The office is beautiful! Treatment plan: He was focused on the overall health of my teeth and the needs to get my teeth in shape. He showed and educated me on the right path with plenty of time to ask questions and understand why the treatment was necessary. I NEVER felt like I was being sold extra work for their financial gain. TRUSTING your dentist is huge and I trust their judgement. I am confident he will fix my dental needs in the right order to have plenty of great smiles in the future. Kesha RN, BSN
  • 5.0

    Hilary N.

    September 27, 2014 | From: Yelp

    This is THE best place to get dentistry ANYWHERE! I’ve had horrible experiences with dental offices, not only with the dentists themselves, but the entire staff. After a two year hiatus from my last dentist appointment, I decided to go here to see Dr. Hatcher, and what a difference! it was the best decision I’ve made recently. Not only is Dr. Hatcher inviting and warm, she is professional and very knowledgeable about her craft. The whole entire staff is that way; they genuinely want you to have the best dental experience possible. The front desk helped me navigate through my new insurance policy and accommodated to suit my financial needs. I am absolutely going back here and can’t stop raving about it!!
  • 5.0

    Nicole G.

    May 08, 2013 | From: Yelp

    If you are in need of a dentist or your dentist is just “okay” then you need to check this place out. Very cute office and smells nice when you walk in. The entire staff are friendly and all smiles. When you call, you can get an appointment quickly. Great place!