New Braunfels Dentist Reviews and Patient Testimonials

Here’s what our patients are smiling about

At Ideal Dental of New Braunfels, we believe a happy patient is our best referral. See what they have to say below!

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  • 5.0

    Paula H.

    February 06, 2020 | From: Google

    I normally hate going to the dentist but Dr. Burdett was awesome.
  • 5.0

    Diana W.

    October 19, 2019 | From: Google

    Awesome customer service from the minute you walk in the door. I was immediately seen within 5 minutes of my schedueled appointment. Not like other places, where you are on time for your appointment and you still have to wait maybe 30 minutes before seeing your doctor. They helped me with affordable options to get everything I needed done. I have been in customer service my entire career and the entire staff at this location including Dr. Burdett make you feel valued as a customer, you are not just a number to them. They certainly take their time in calming you to ensure you have a great experience. I highly recommend this location for anyone, especially seniors who need to have dental work done.
  • 5.0

    Carole H.

    September 26, 2019 | From: Google

    So pleased with the care I received from this office. From start to finish an excellent practice.
  • 5.0

    Fred F.

    September 03, 2019 | From: Yelp

    I just had my crown reattached by Dr Burdett. I am very pleased with his work. His office is very nice, very modern, and has a nice and friendly staff. I…
  • 5.0

    Mandy G.

    August 21, 2019 | From: Google

    Best dentist office I’ve been to. Dentist is great. All staff are great. Services are great. New paitent coupons are great (you can check their website for most recent deals). Even their hours and location are great. Definitely recommend Ideal Dental!
  • 5.0

    Karly M.

    August 07, 2019 | From: Google

    My 2.5 year old was NOT having it. They were SO patient with me and so nice. Very happy that this is the dentist I chose for my son.
  • 5.0

    Michelle W.

    August 06, 2019 | From: Google

    Employees are very polite and friendly. For me, the location is ideal.
  • 5.0

    Jessica D.

    July 30, 2019 | From: Google

    First time visiting the dentist in 16 years. Was so nervous and afraid because I thought it was going to be terrible news with price and treatment. Was I wrong!! Clean facility, great service, awesome staff. And pricing was much, MUCH cheaper than I thought. They were awesome and quick to help me set up a treatment payment plan that was affordable and easy. Highly recommend. The dentist was personable, calming and very helpful in explaining the entire process. Also had great references for the kids for braces.
  • 5.0

    Jessica H.

    July 25, 2019 | From: Google

    Dr. Burdett and his staff are truly a joy to be around! I have been going to the same dentist in Florida since I was 5 and since moving to Texas that relationship had to end, unfortunately. I was weary of having new hands in my mouth but the whole experience from scheduling the appointment to leaving the office for the first time was so smooth and even enjoyable! Cody at the front desk called me to set up my appointment and followed up with me regarding my insurance to verify everything was in order before I came to my appointment. She leaves very progressional voicemails and always answers the phone with “how can we make you smile today?” Which I loved. When I went to the office for the first time it’s very clean, brand new, and there was no one waiting! They brought me back 45 minutes early for my appointment and I ended up being done before my scheduled appointment time. The dental assistant was so gentle polishing my teeth and taking X Rays and Dr. Burdett even sits down to personally explain the images and answer any questions you have. They don’t currently have a dental hygienist ( which I was confused about when we arrived because that’s who I mainly saw at my previous dentist) but soon learned that the Dentist himself does the cleaning! I thought that was pretty neat and he was seriously SO GENTLE. The checkout/check in ladies are so nice! Being new to town they even suggested places we should see and do during our time here. I don’t really get dentist anxiety but for anyone who does, I highly recommend this facility! Everyone was so friendly. They also make time in their schedule that they can do same day procedures! That was mind blowing. Like if you have cavities you don’t have to wait weeks for an appointment! They do it right then and there. It was a great experience.
  • 5.0

    Jennifer H.

    July 25, 2019 | From: Yelp

    Dr. Burdett and his staff are truly a joy to be around! I have been going to the same dentist in Florida since I was 5 and since moving to Texas that…
  • 5.0

    Daniel P.

    July 12, 2019 | From: Google

    This dentist office was amazing. I loved it so much! I came for a tooth extraction and didn’t feel a thing. They were very gentle:)
  • 5.0

    Alejandro A.

    August 13, 2018 | From: Google

    Dr. Burdett, Lana, and Tara are incredible! Great visit from Lana explaining my insurance benefits, to having a detailed and thorough exam from Tara and Dr. Burdett! Thank you Ideal Dental New Braunfels!