Greatwood Dentist Reviews and Patient Testimonials

Here’s what our patients are smiling about

At Ideal Dental of Richmond, we believe a happy patient is our best referral. See what they have to say below!

  • All of the staff here are really nice, the office is sparkling clean. They are very good at communicating about what to expect as far as costs of treatments, payment plans etc.
    Jerrica D. | Google
  • My rating is based on Dr. Steele, her knowledge, skill, professionalism and best interest at heart, which I place my trust in, after a few visits with her. There were some initial scheduling issues, but recently hired new front desk staff seem more attentive. There was an issue with the lab not doing the crown properly, so it had to be re-done. That’s not a big deal for me, as I’d rather come back for another visit, to get it done right, then to have problems in the long run, so quality care is a big factor for me and Dr. Steele seems to be a good fit in that regards. Her assistant also very skilled so she’s in good hands, in that regards.
    Mario R. | Google
  • I was skeptical at first because it was going to a new dentist (again) and I was not sure that it would be a good experience. Because of past experiences I try and approach with caution. But as soon as I went in I loved Ideal. They made me feel comfortable and Jesus is so sweet and seems to always remember each patient. It is such a calm and relaxing environment while you wait for the dentist. Then when you are in the room you can sit back and watch TV as well. On my first visit they were very kind and ready to explain problem areas and offer suggestions while not being pushy. They have great dentists and I have gone back to them and will continue to go back to them as well as recommend them to others.
    Justine L. | Google
  • Lovely waiting room. Friendly & informative staff. Very inviting. Worth our hour drive!
    Felicia W. | Google
  • Dr. Steele is great! She’s thorough, patient, humble, and a good listener. I trust she’ll take good care of me! The DA Amber is caring and hard working and a good communicator. Everyone in the office is so friendly! They get me right back for treatment! They take great care of my kids too! They have coffee and cable available in the waiting room which feels like a living room. I’m really happy there!
    Danielle D. | Yelp
  • I went to this Ideal Dental location in Richmond last week and was greeted and helped by very friendly staff. After I got displaced due to the hurricane and had to move to a different part of the city I needed to find a new dentist and my brother told me that Dr.Steele was great. She did not disappoint and Dr. Steele helped me decide if to get Invisalign or braces, she was wearing the Invisalign her self and she explained in detail how the process works. Their Dental Hygienist was very nice and helpful as well. I don’t enjoy going to the dentist much and it can be expensive but I enjoyed my visit at this office and was offered my choices of payment and they worked well with me and my budget
    Sendy H. | Yelp
  • Awesome Dental Office. Tried this place for the first time a month ago and the exam and xray was free which is awesome. They told me i needed some crowns which i already knew about and also some fillings. Dr. Steele and her assistants were super nice and made everything less painful. Amazing staff absolutely everyone is super nice, i will definately be going back!!
    Charles E. | Yelp
  • My first visit with rhis dental office for myself, and i must say it was very clean, coffee and tea served in waiting room. Wait was a bit long but was just fine drinking coffee and watching TV. Staff was extremely courteous and professional and dentist was pain free. My husband actually made an appointment when we checked out as a new patient. This is a very comfortable family dentist office.
    D. A. | Yelp

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