Willow Bend Dentist Reviews and Patient Testimonials

Here’s what our patients are smiling about

At Ideal Dental of Willow Bend, we believe a happy patient is our best referral. See what they have to say below!

  • I love this place. The staff is very friendly and Dr. Lim is amazing. I’ve had some bad experiences with dentists in the past & suffer from a lot of anxiety. Dr. Lim was so patient & understanding. He listened carefully to my concerns & really made me feel at ease. He told me I could simply raise my hand at any time & he would stop. I never needed to raise my hand! I didn’t feel a thing. He even stopped 4-5 times throughout the procedure just to check on me & make sure I was okay. This man changed my entire outlook on going to the dentist, which is huge. The reason I gave only 4 stars is because I’ve had to reschedule a couple of times due to Dr. Lim being out of the office. The staff was very apologetic & provided another dentist in his place. However, I’m comfortable with Dr. Lim. So it was my choice to reschedule the 2nd time.
    Sunshine M. | Google
  • Kristen S. | Facebook
  • I have been going to Ideal for about year and a half. I have nothing but good things to say about them. Dr. Lim and his assistant Hannah were awesome and found the resolution to my problem. Also Dr. Cramer whom is the orthodontist was great and helpful with all my question I asked about my braces. They work with you as far as a payment plan very reasonable prices. Choose Ideal you won’t regret it.
    Cherrelle N. | Yelp
  • There are no words to describe how amazing everyone is at Ideal Dental. The staff is super friendly, professional, and helpful. I called to make an appointment and they were beyond patient working with my busy schedule and finding me a date and time that worked best for me. They even called me the day before to remind me about my appointment. The office is beautiful and clean. The patient rooms each have a TV so you can watch while the dentist works on you, magazines, and even a little blanket in case you get cold. Speaking of the dentist, Dr. Erika Alvarez takes the award for best dentist ever. She is professional, patient, and gentle. She explained what she would be doing and why. I didn’t feel like I was being sold on random procedures like I have felt at other dentists I have been to. She answered all my questions and helped me understand exactly why I needed the work that I needed. She also walked me through every step of the procedure as she was working, so if a little discomfort was coming, I knew about it and wasn’t taken by surprise. She was very aware of me the whole time. Most dentists carry a whole conversation with their assistants and just forget the patient is even in between them. Dr. Alvarez was aware of me the entire time and kept ensuring I was feeling okay. Also, I am beyond satisfied with the work I got done. The staff also helped me understand the costs and what my insurance was covering. The whole process was incredibly simple and easy. I will never go to another dentist office. I am beyond impressed that a dental office could even be this amazing. They definitely raise the bar. I cannot say enough about Ideal Dental and Dr. Alvarez. Make your appointments, you won’t regret it.
    Elva Y. | Yelp
  • What a great place. I had lost my PPO insurance and had to find a good HMO. I found one in Ideal Dental of Willow Bend! Two other HMO approved locations I had gone to were telling me I had cavities or that I needed a deep cleaning. I had left my PPO provider in 2016 cavity free, and had great hygiene. So to find out that I had cavities a few months later seemed dubious. This location took care of me, did not try to upsell me and gave me a thorough exam. Location is clean, staff is kind and knowledgeable. Thanks Ideal and team! Really glad to have found you.
    Tommy C. | Yelp
  • If you are looking for a different dentist? This location is the place you should contact. The staff is very nice and will not push you to do treatment if you don’t want to do it. They go over financials before treatment is done. Doctor and the whole staff is great…
    Simona T. | Yelp
  • Summary: Great place, amazing staff, will return! My experience here was fantastic! I hate going to the dentist but this place is unlike any dentistry I’ve been to. Every individual I was in contact with (reception, hygienist, dentist, staff) were so nice. Each person asked me if I had questions and was willing to answer. My wife and I chose this place because they have saturday availability which was difficult to find at other dentistries. Since I was new, they started with x rays which was fast. The lobby had a tv to watch and each “room” also had tv. The staff then looks for cavities. The dentist was kind and personable. Yes, she was young but she also has a lot of knowledge and explains everything very well. They did talk up Invisalign but didn’t push it on me. The hygienist was very delicate with my teeth. This is usually the part I hate the worst because of the scraper, but it honestly wasn’t terrible. The cleaning was quick and easy.
    David M. | Yelp

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Call us at 972.248.6000 or book now.