Dentist Reviews and Patient Testimonials

Here's what our patients are smiling about

At Ideal Dental of East Frisco, we believe a happy patient is our best referral. See what they have to say below!

  • 5

    Alicia Mott

      |   Google

    Great team! Very professional and kind!

  • 5

    Jaleesa Mack

      |   Google

    My 1st visit was awesome! That staff was nice and friendly. Ashley Smith was amazing and erased all of the nervousness I felt before my treatment!

  • 5

    Alicia Hedlund

      |   Google

    The staff is great! They always listen to my concerns and keep note of my preferences so I don’t need to remind them every time I visit! They really care and it’s so hard to find that level of service. I’d recommend them to all my family and friends!

  • 5

    Jazzmin Mathews

      |   Google

    Everyone in the office is friendly and attentive. My visit started on time and I didn’t have to wait in the lobby long! No complications or worries this visit.

  • 5

    Vince Barnes

      |   Google

    Awesome!!! My 1st visit went very smooth. Cigna’s list of providers and Ideal Dental was there. Dr. Ashley Smith was very personable, & professional! She took the time to answer all my questions, and was able to hear what I said. Know what I mean!
    Blanca was my Dental Assistant:) She was the 1st DA who kept the water out of my mouth. Some dentist offices I felt like I was drowning!
    Tina worked the front desk. I left other dentist because I was over billed, but not refunded the over payment. Now the person to speak to is on vacation:(
    So I was very skeptical with new dentist. Tina reassured me how much I would have to pay, and no bills in the future for today’s visit.
    Everyone I came in contact with was 1st Class! I found my new dentist:)

  • 5

    Aiden Lee

      |   Google

    Amazing experience with this dentist. Dr. Smith and her team are absolutely wonderful. Highly recommend!

  • 5

    Pat Conradi

      |   Google

    They were very efficient in getting my cleaning done!!

  • 5

    Gene Woodward

      |   Google

    Good experience with Hickory Dental (now ideal dental). I already knew I had a crown that needs to be replaced and they found it in the exam. The Dentist (Dr. Ashley Smith) also noticed some gum problems and recommended I consider a night guard. Nothing was pushed on me and no unnecessary procedures were mentioned. These were actual problems I knew about and plan on getting corrected by this dentist in the near future.

    Dr. Smith also worked on a crown problem that has been causing me discomfort from a crown replaced by a different dental office about 6 months ago. She wanted me to wait a few days and see if the adjustment fixed the problem and if not, come back and let her adjust again.

    I would recommend you give this dentist a try. I told my wife and she plans on switching to this dental office in the next few weeks.

  • 5

    Kishore Chilukuri

      |   Google

    Nice place to go for dental visit. The staff is very professional and courteous and of course, Dentist Ashley Smith is very nice and she explains everything in each step of the dental procedure. They also have very good tech to capture X-ray and very efficient. Definitely recommend to anyone who looking for dental needs.

  • 5

    Karalynne Malone

      |   Google

    The atmosphere was pleasant and professional. The staff along with Dr. Smith made going to the dentist enjoyable. I have already recommended my mom and fiancé to Hickory Creek Dental.

  • 5

    Maurice Prince

      |   Google

    Everyone is great 👍

  • 4

    Lottie Conway

      |   Google

    Had a really good experience with Hickory Center. The staff is nice. Dr. Smith was quick And easy on the teeth.

    Our last Dentist acted like she was digging for gold in our mouths. I thought something was wrong with me until my husband came home and complained how rough she was. A part of me thinks he cried in the chair, but I do think he will ever admit that. 😂

    We appreciate the light hand Dr. Smith has! 🙌🏾🙌🏾

    I recommend this Dentist! She even cleaned our toddler’s teeth and he said this place is Amazing!

  • 5

    Nicole Jones

      |   Google

    The staff here is amazing. I was so nervous and they were so patient and friendly. The best denist visit I have ever had!

  • 5

    Taylor J

      |   Google

    Honeyt Dr.smith is a gem!! She know her stuff she made me feel at ease for sure and she super sweet I will be back and Mrs Balanca was amazing as well making sure I know everything going on!!

  • 5

    Alexus Senter

      |   Google

    Incredible customer service, and I was made very comfortable through the entire process for my deep cleaning and fillings, from start to finish! Amazing staff! Highly recommend! Happy to say, I have found my new Dentist!

  • 5

    Nicole Keith

      |   Google

    Great First Impression! I was greeted warmly by all staff members. The actual service was thorough and painless. I especially appreciated that everything was explained properly (even the fees for services.)

  • 5

    Denise Mcalister

      |   Google

    Amazing!!! Dr Smith is professional and courteous! The staff are friendly and truly care about the patient! I very highly recommend this office!

  • 5

    Nyia

      |   Google

    So much good to say about the staff and dentist. Kori gave me much needed knowledge on how to better care for my teeth. Her passion for her work is evident along with dentist Smith. Front desk staff is exceptional. Thanks for the lovely time and care. First time I enjoyed going to the dentist. Plus, they really motivated me to eat less sugar

  • 5

    Nyia

      |   Google

    So much good to say about the staff and dentist. Kori gave me much needed knowledge on how to better care for my teeth. Her passion for her work is evident along with dentist Smith. Front desk staff is exceptional. Thanks for the lovely time and care. First time I enjoyed going to the dentist

  • 4

    Cain

      |   Google

    Absolutely a way better option than Lowes or Home Depot for DIY flooring or walling. Those other places have a single aisle of flooring while Floor and Decor is an entire store filled with this stuff at a significantly better price point for a much higher quality product.

  • 5

    Arla Slaughter

      |   Google

    Had some pick up issues, not being able to find an order in the back. Ida Roy came to the rescue by getting a cart, taking me exactly to the tiles I needed and loading me up and checkign me out. Such a pleasant attitude and great person. Thank you Ida!

  • 5

    Brian Moreaux

      |   Google

    good products, very helpful staff

  • Jennifer Moreno

      |  

    Genuinely sweet dentist and staff. Super efficient and clean!!!! Great dental office!!

  • 5

    Sharia Summerville

      |   Google

    Very welcoming and clean atmosphere. Dr. Smith and her entire staff were friendly and patient. They got me in as a new patient in a timely manner and even performed extra dental work that same day. Highly recommended place!

  • 5

    Josiah Ibarra

      |   Google

    Very good experience. Everyone is always so helpful and kind. They try and get you in as quickly as possible. Everyone has a great attitude. Never mind going in for a visit.

  • 5

    Josiah Ibarra

      |   Google

    Very good experience. Everyone is always so helpful and kind. They try and get you in as quickly as possible. Everyone has a great attitude. Never mind going in for a visit.

  • 5

    Justina Smith

      |   Google

    My teeth are pearly white and squeaky clean! Thanks for a wonderful experience Dr. Smith! 😁

  • 5

    Justina Smith

      |   Google

    My teeth are pearly white and squeaky clean! Thanks for a wonderful experience Dr. Smith! 😁

  • 5

    Daijah Hurte

      |   Google

    Absolutely love Dr. Smith! Every time I come everyone is so friendly from the start to end. Especially during this time in COVID, they have a really good system! Thanks for keeping us all safe! Highly recommend!

  • 5

    Amber Fleet

      |   Google

    Love my experience. Everything was super clean and they constantly cleaned their areas and tools during my appointment. I felt that I was viewed as an individual and all of my concerns were addressed. It felt like they cared and I didn’t feel any pain. I’ve found a new dentist

  • 5

    Amber Fleet

      |   Google

    Love my experience. Everything was super clean and they constantly cleaned their areas and tools during my appointment. I felt that I was viewed as an individual and all of my concerns were addressed. It felt like they cared and I didn’t feel any pain. I’ve found a new dentist

  • 5

    Al Jahani

      |   Google

    I had lots of work to be done and some very bad teeth that needed fixing. They worked and did a great job. Even when I was there. From open til close they were nice and accommodating.

  • 5

    John Totka

      |   Google

    My experience was great I walked in the first visit and had a plan to repair fractures and cavities same day.
    The financial office worked with me to repair my smile on the second visit.
    I have much more work needed at 55 years in age . I will say the staff and Doctors make you feel comfortable and explain everything along the way. Highly recommended by me!

    John Totka Frisco Texas

  • 5

    Echo 23

      |   Google

    This Dentistry clinic was wonderful. I had a emergency and they were able to get me in within 15 minutes. I’m a very hard patient to work with due to my gag reflex and they did a wonderful job. The assistant Bobbe did an amazing job keeping up with the doctor in every step of the way. I will definitely be taking my family here as well as recommending friends.

  • 5

    Taylor Harrington

      |   Google

    I had a lovely experience. Dr. Chandler is super sweet and made me feel comfortable. And then Bobbie is amazing. And then Jade at the front is super sweet as well. I have major anxiety about the dentist. And they for sure helped put that ease. For sure my new dentist from now on!

  • 5

    Alissa Fisher

      |   Google

    Clean and friendly ❤️ Appointments at convenient times

  • 5

    Amanda Baker

      |   Google

    Our experience was phenomenal! The staff is so curious and our dentist always explains things in great detail! My favorite hygienist is Claire! I will for sure request her every time!

  • 5

    William Robinette

      |   Google

    I had a wonderful experience with Dr. Chandler at Hickory Center Dental! When I arrived I was seen quickly and all my x-rays only took a couple minutes. The doctor and her assistant, Claire, showed me my pictures and x-rays and clearly explained the work I needed done. I got a thorough cleaning and will be back soon to complete the other work I need to address. I highly recommend this place to anyone looking for a great new dentist office! Thank you Dr. Chandler!

  • 5

    Tebone7

      |   Google

    All honesty, it was refreshing to have a nice dental experience. I waited a few days before writing a review to make sure all work done was in stone and had no issues with dental work performed. I think the thing that made me most satisfied with the experience is that even though I had some issues that needed to be addressed, I was able to get all work done and completed within a walk-in visit only having to wait a few minutes before being able to be served. So availability is definitely there.

    The other thing that definitely got my business is that the dental work seemed to be complete. In the sense that it doesn’t really feel like I’ve had work done as the parts of my tooth that had to be corrected were molded in a way that it feels like the tooth wasn’t even worked on (outside of the day that it was performed).

    The cleaning went very well and was done pretty diligently and was done pretty quickly, didn’t have really any discomfort during the process. An added benefit is the customized whitening tray you get while using their service, normally a general tray is what comes in a box feels generic, but having your teeth molded to ensure the whitening gel fits your teeth wholly is a lot higher quality feel as well as result.

    Needless to say I’m pretty happy with my experience with them and honestly can’t wait to come back in the coming months for my next cleaning and eval.

  • 5

    Cory Fergesen

      |   Google

    Dr. Chandler was absolutely wonderful. She explained everything so thoroughly, I felt very comfortable in the chair. The staff was very welcoming when I came in, very professional always smiling. Happy to say this will be my home dentist from now on. Highly recommend (: