Dentist Reviews and Patient Testimonials

Here's what our patients are smiling about

At Ideal Dental East Frisco, we believe a happy patient is our best referral. See what they have to say below!

  • 5

    Lanell Polk

      |   Google

    I am so grateful for Michelle, Blanca and Dr. Smith! I was in excruciating pain from a temporary crown, the dentist that seated the crown told me that I needed to have a root canal or my tooth extracted. 😬 I left to get a second opinion. My experience with Ideal dental gave me hope and peace. I was made comfortable in the atmosphere and given clear information about what was happening with my tooth. The outcome, was amazing. I walked out with no pain, no extraction or root canal, due to the knowledge and skill of the staff and Dr. Smith! Thank you!

  • 5

    Tony Bailey

      |   Google

    Super friendly staff who are great at providing excellent customer service and dental care. I highly recommend!!!

  • 5

    Sara Smith

      |   Google

    I had a great experience! The staff was professional and friendly.

  • 5

    Fl Is

      |   Google

    Dr. Smith and her staff are always so friendly and welcoming. Dentist office is not my favorite place to be but I always feel calm and safe here I know I’m always in good hands

  • 5

    Humberto Rangel

      |   Google

    This was my first time visiting this clinic and i had a great experience. Check-in was painless and i was promptly seen. The staff was all very pleasant, and the dentist explained what was happening this visit and what she recommended for a follow-up.

  • 5

    Teresita Williams

      |   Google

    Very clean Staff are helpful the doctor is good and honest

  • 5

    Anthony Mays

      |   Google

    Professional staff. Great dentist. I highly recommend Ideal Dental in east frisco.

  • 5

    Jas0505

      |   Google

    If I could give 10 stars I would first let’s say called the office to see if they were taking new patients, i wasn’t given an yes or no I was asked if I could come in the next day at 8am. From that point I knew I found my new dental office. The reviews were very good and helpful to me. Let’s start with how clean it is, also the staff super friendly, so nice . My dental care was very thorough, they have state of the art equipment. Dr Smith is the sweetest 💕 the Techs are great, super gentle while handling the equipment. Nothing was rushed . If anyone looking for a great dental office please visit ideal dental at 8755 Preston rd. Frisco Texas. While getting my care it was a pleasure to watch the Disney Channel and HGTV. Makes it for a relaxing visit. My 6th month appointment is already made. This office is open 6 days a week. That is another huge plus for anyone that’s unable to have a week day appointment. Last but not least Siedah at the front desk is the face of the dental office it all starts with her. Super great!!! I bragged so much my husband will be calling for an appointment. Thank you to all the wonderful ladies at Ideal Dental ❤ appreciate you all.

  • 5

    Conrad Riddle

      |   Google

    Finding a good dentist that isn’t always trying to upsell is difficult. I’m happy to say I’ve found that with Ideal Dental. Highly recommend!

  • 5

    Raquel Turner

      |   Google

    Dr. Smith and her crew are the best!

  • 5

    Maurice Prince

      |   Google

    Great customer service and staff!!!

  • 5

    Deborah Hampton

      |   Google

    Ideal Dental has a clean environment with caring professionals. I was seen right at my scheduled appointment time. No wait period. My treatment went very smoothly and without incident. Even as terrified I am of needles. Dr. Smith made my visit easy and a good experience! Thank you!

  • 5

    Charo Jefferson

      |   Google

    Dr.Smith and Brett were excellent today! I’m calling them my dynamic duo.

  • 5

    Fatima Baliton

      |   Google

    They really stay true to their name – IDEAL Dental of East Frisco. 😍 First thing I noticed when I enter the clinic is the good ambience. It gives out positive vibes specially when greeted by Siedah – the office manager. The clinic is very clean – that includes their well-sanitized restroom. Then I had my comprehensive evaluation and oral prophylaxis done by Brett – the dental assistant, who is very light-handed. My teeth felt very clean but didnt feel any pain at all. Then here comes Dr Ashley Smith – the very accomodating dentist. I liked that she asked what my plans are prior to her explaining to me my options. She is not intimidating at all. She doesn’t sound rushed too. And I loved the visual explanations – not everyone is technical after all. Then after, Siedah recapped the necessary services I need along with the fees – insurance factored in and set my next appointment. All in all, this was a very good experience. KUDOS to everyone!💯😄

  • 5

    Jasmine Ford

      |   Google

    Great place !!! I got in right away, and was able to get out in time for work. I especially loved the fact that my Dr is African American!!!! Ashley will forever be my dentist. She’s so sweet and kind. As well as the lady at check in station and the other staff!! Amazing place! Thanks you guys so much !!!

  • 5

    Kami Clark

      |   Google

    Amazing staff! Great experience! I felt safe in the hands of Dr. Smith and everyone was very quick to answer questions. All the employees were pleasant to engage with and the waiting area and dental work rooms were very clean. I was looking specifically for a black woman dentist and I’m so happy to have found Dr. Smith. Highly recommend this office.

  • 5

    David Steele

      |   Google

    Fast service, attentive team, and they patiently explain the processes and what’s happening. Thank you!

  • 5

    Alicia Mott

      |   Google

    Great team! Very professional and kind!

  • 5

    Jaleesa Mack

      |   Google

    My 1st visit was awesome! That staff was nice and friendly. Ashley Smith was amazing and erased all of the nervousness I felt before my treatment!

  • 5

    Alicia Hedlund

      |   Google

    The staff is great! They always listen to my concerns and keep note of my preferences so I don’t need to remind them every time I visit! They really care and it’s so hard to find that level of service. I’d recommend them to all my family and friends!

  • 5

    Jazzmin Mathews

      |   Google

    Everyone in the office is friendly and attentive. My visit started on time and I didn’t have to wait in the lobby long! No complications or worries this visit.

  • 5

    Vince Barnes

      |   Google

    Awesome!!! My 1st visit went very smooth. Cigna’s list of providers and Ideal Dental was there. Dr. Ashley Smith was very personable, & professional! She took the time to answer all my questions, and was able to hear what I said. Know what I mean!
    Blanca was my Dental Assistant:) She was the 1st DA who kept the water out of my mouth. Some dentist offices I felt like I was drowning!
    Tina worked the front desk. I left other dentist because I was over billed, but not refunded the over payment. Now the person to speak to is on vacation:(
    So I was very skeptical with new dentist. Tina reassured me how much I would have to pay, and no bills in the future for today’s visit.
    Everyone I came in contact with was 1st Class! I found my new dentist:)

  • 5

    Aiden Lee

      |   Google

    Amazing experience with this dentist. Dr. Smith and her team are absolutely wonderful. Highly recommend!

  • 5

    Pat Conradi

      |   Google

    They were very efficient in getting my cleaning done!!

  • 5

    Gene Woodward

      |   Google

    Good experience with Hickory Dental (now ideal dental). I already knew I had a crown that needs to be replaced and they found it in the exam. The Dentist (Dr. Ashley Smith) also noticed some gum problems and recommended I consider a night guard. Nothing was pushed on me and no unnecessary procedures were mentioned. These were actual problems I knew about and plan on getting corrected by this dentist in the near future.

    Dr. Smith also worked on a crown problem that has been causing me discomfort from a crown replaced by a different dental office about 6 months ago. She wanted me to wait a few days and see if the adjustment fixed the problem and if not, come back and let her adjust again.

    I would recommend you give this dentist a try. I told my wife and she plans on switching to this dental office in the next few weeks.

  • 5

    Kishore Chilukuri

      |   Google

    Nice place to go for dental visit. The staff is very professional and courteous and of course, Dentist Ashley Smith is very nice and she explains everything in each step of the dental procedure. They also have very good tech to capture X-ray and very efficient. Definitely recommend to anyone who looking for dental needs.

  • 5

    Karalynne Malone

      |   Google

    The atmosphere was pleasant and professional. The staff along with Dr. Smith made going to the dentist enjoyable. I have already recommended my mom and fiancé to Hickory Creek Dental.

  • 5

    Maurice Prince

      |   Google

    Everyone is great 👍

  • 4

    Lottie Conway

      |   Google

    Had a really good experience with Hickory Center. The staff is nice. Dr. Smith was quick And easy on the teeth.

    Our last Dentist acted like she was digging for gold in our mouths. I thought something was wrong with me until my husband came home and complained how rough she was. A part of me thinks he cried in the chair, but I do think he will ever admit that. 😂

    We appreciate the light hand Dr. Smith has! 🙌🏾🙌🏾

    I recommend this Dentist! She even cleaned our toddler’s teeth and he said this place is Amazing!

  • 5

    Nicole Jones

      |   Google

    The staff here is amazing. I was so nervous and they were so patient and friendly. The best denist visit I have ever had!

  • 5

    Taylor J

      |   Google

    Honeyt Dr.smith is a gem!! She know her stuff she made me feel at ease for sure and she super sweet I will be back and Mrs Balanca was amazing as well making sure I know everything going on!!

  • 5

    Alexus Senter

      |   Google

    Incredible customer service, and I was made very comfortable through the entire process for my deep cleaning and fillings, from start to finish! Amazing staff! Highly recommend! Happy to say, I have found my new Dentist!

  • 5

    Nicole Keith

      |   Google

    Great First Impression! I was greeted warmly by all staff members. The actual service was thorough and painless. I especially appreciated that everything was explained properly (even the fees for services.)

  • 5

    Denise Mcalister

      |   Google

    Amazing!!! Dr Smith is professional and courteous! The staff are friendly and truly care about the patient! I very highly recommend this office!

  • 5

    Nyia

      |   Google

    So much good to say about the staff and dentist. Kori gave me much needed knowledge on how to better care for my teeth. Her passion for her work is evident along with dentist Smith. Front desk staff is exceptional. Thanks for the lovely time and care. First time I enjoyed going to the dentist. Plus, they really motivated me to eat less sugar

  • 5

    Nyia

      |   Google

    So much good to say about the staff and dentist. Kori gave me much needed knowledge on how to better care for my teeth. Her passion for her work is evident along with dentist Smith. Front desk staff is exceptional. Thanks for the lovely time and care. First time I enjoyed going to the dentist

  • 4

    Cain

      |   Google

    Absolutely a way better option than Lowes or Home Depot for DIY flooring or walling. Those other places have a single aisle of flooring while Floor and Decor is an entire store filled with this stuff at a significantly better price point for a much higher quality product.

  • 5

    Arla Slaughter

      |   Google

    Had some pick up issues, not being able to find an order in the back. Ida Roy came to the rescue by getting a cart, taking me exactly to the tiles I needed and loading me up and checkign me out. Such a pleasant attitude and great person. Thank you Ida!

  • 5

    Brian Moreaux

      |   Google

    good products, very helpful staff

  • Jennifer Moreno

      |  

    Genuinely sweet dentist and staff. Super efficient and clean!!!! Great dental office!!