Dentist Reviews and Patient Testimonials

Here's what our patients are smiling about

At Ideal Dental of Lake Highlands, we believe a happy patient is our best referral. See what they have to say below!

  • 5

    Cris Hernandez

      |   Google

    Dr. Pardo is genuinely the best dentist I have ever gone to. He is very kind and courteous. What I like about him the most is the fact that he explains everything so thoroughly that I am never left feeling out of the loop or as if I received a service I did not need. I actually enjoy going to the dentist now!

  • 5

    Amy Grudier

      |   Google

    Professional, excellent dental service! The staff went above and beyond!

  • 5

    Alex Allen

      |   Google

    My experience at Ideal Dental was a wonderful one. The staff were so helpful and nice, they took time to explain the procedures and worked me through every step. I’m really happy I chose them and they are affordable to use. I’ll recommend them anytime 😊.

  • 5

    Christopher Cyle

      |   Google

    Best dental experience!!!

    All members of the staff were very professional and genuine. Providing the wife and I with their expert opions, information and advice.

    It’s been 10 years since my last appointment, and technology has changed! They provided a 3D scan of our teeth showing all areas in detail.

    We most definitely will be going back and recommend.

    Thank you to David Pardon and staff: Ivonni & Faronda

  • 5

    Cheryl Wood

      |   Google

    I had such a wonderful experience at my last visit here. The front desk receptionist was so nice and made sure my insurance was updated. Iovani cleaned my teeth and was personable and fun. The doctor was also great. More businesses should be like this! Kudos!!

  • 5

    Ginny Laurin

      |   Google

    Service is always great and the staff is so kind. Dr. Pardo is always patient with my questions, and Iovani was super friendly and helpful.

  • 5

    Ed Estes

      |   Google

    Very friendly environment and very helpful Thanks Vivian for being a helpful person and the nurse as while

  • 5

    H Jo

      |   Google

    I hate going to the dentist but I had an amazing experience. Dr. Pardo and Iovani (assistant) did a wonderful job to where nothing hurt. I had 6 fillings and a root canal done so I was very scared. Feronda (lead assistant) held my hand during my shots in my mouth and I really appreciated it. Also scott (Front desk person) was very helpful over the phone and friendly in person. I will be coming back for sure.

    Suggestion: Please get WiFi

  • 5

    Austin Ferguson

      |   Google

    I love this place! Iovani was awesome. Been coming here for two years and they are the best dentist I’ve ever been to.

  • 5

    Karen E

      |   Google

    Ideal dental is always so quick with a solution! Very very friendly people at the front desk – both Morgan and the kind gentlemen. I’m very glad to be coming here again.

  • 5

    Sunni Curry

      |   Google

    When I say everyone in this office is awesome…O MEAN EVERYONE IN THE OFFICE IS AWESOME. Like wow the dentist he pays attention to the smallest detail…this appointment was to place my permanent crown…the dentist put a cotton ball on my forehead between my glasses and you’re not going to believe the reason…help stop the glasses from smashing my eyelashes…like who is that thoughtful…Tht was the simplest nicest thing ever…not to mention him and his assistant making sure I’m comfortable and in no pain…the only way I will change dentist is if I move out of state and even then I will think abt catching a flight to come visit this office…wonderful awesome people every last one

  • 5

    Kaleigh Woodard

      |   Google

    This was my first visit with this office and I am ALREADY impressed with the level of professionalism and courtesy they have shown. They mapped out a plan of treatment that fit for me and never pushed me to do anything I was uncomfortable with. Dr. Sanchez and his staff REALLY made me feel welcome and listened to everything I said. Thank you so much for your care!

  • 5

    Kara Leigh

      |   Google

    Every one is friendly and professional. The Doctor explained in detail and showed me the specific work I will need to have done. It makes going to the dentist less dramatic! 😃

  • 5

    Gerald Leonard

      |   Google

    Great Staff! The doctor explained my options and was very honest on what needed to be done. Jasmine the dental hygienist and Scott the front desk were kind and helpful. Overall good experience and will be back again!

  • 5

    Casey Bush

      |   Google

    I never thought I’d actually like going to the dentist until finding Ideal. Every single person I interacted with was beyond kind and caring. They made me aware of all the price estimates before doing anything and they answered all my questions with enthusiasm. I couldn’t recommend more!

  • 5

    Sunni Crowley

      |   Google

    I love love love them…everyone is so nice and Dr. Pardo-Sanchez is so gentle

  • 5

    Naquita Ross

      |   Google

    First time patient and I was highly impressed, staff is informative and friendly. My dentist mapped out a plan to get my mouth back right. Patient for life!

  • 5

    Jocelin Cardona

      |   Google

    Very nice experience, all staff members are very kind. The doctors and assistant were making sure I was okay during the treatment. Definitely recommend.

  • 5

    Bayenotbae _

      |   Google

    Haven’t even been to my appointment yet but the service I’ve received from both this and the Addison office— it truly makes a difference. Amazing customer service. Thank you for your help Scott !

  • 5

    Stan Schardon

      |   Google

    Dr. Pardo-Sanchez was most professional and caring.

  • 5

    Samantha Poe

      |   Google

    Great staff, helpful, kind. Courteous with actions and handling questions. Hygienist, doctor and front desk all get 2 thumbs up. Did not try to upsale or push me into any additional purchases or procedures which i found happens a lot in other offices. I also brought my two teenagers who had a great visit! Would recommend.

  • 5

    Veronica Michel

      |   Google

    Very beautiful and clean Everyone is kind and they make sure you feel at home and they don’t mind you asking all the questions you may have 🦷😁 very relaxing place so i really recommend this place!

  • 5

    Kelley Russell

      |   Google

    The staff was friendly and welcoming. The facilities were clean and bright. I didn’t have to wait to be seen like in most doctors offices. Easy peasy.

  • 5

    Florestela P.

      |   Google

    The staff went out of their way to fit me in and got me out of pain. The doctor took extra time to explain the process and gave me options for treating me. They really listened to my concerns and for the first time, i did not feel pressured into making a decision like at my previous dentist.

  • 5

    Alicia Finn

      |   Google

    I felt so comfortable during my visit office. Dr. Pardo-Sanchez is fantastic and the staff are very kind.

  • 5

    Carlos Brito

      |   Google

    El personal de trabajo es muy amable y el servicio fue de lo mejor, pero algo que me gustó mucho fue que me hablaron en español 😇

  • 5

    Noe Erick Morales

      |   Google

    Great group of staff!! Quality customer service and work!!!

  • 5

    Felipe Viesca

      |   Google

    While On vacation in Dallas, I had a terrible tooth infection . Dr Pardo did not hesitate to take me in, even when I did not have an appointment, he made time for me and am so relieved to have such professionals at this Lake Highlands office. Thank you so much for taking care of me when I needed it the most.

  • 5

    Jessica Allen (Executive Administrative Assistant - Chief Financial)

      |   Google

    I recently took my daughter in and the staff was so sweet and accommodating, especially Dana. Jaz our RDA was sweet and informative. My daughter was super nervous about her visit and Dr. Prado made her feel at ease and was very caring.

  • 5

    Karizma Gaona

      |   Google

    Extremely good service! Everyone is so nice and professional, I love it!!!

  • 5

    Hector Aguirre

      |   Google

    I love this place, they always get the job done and great
    Customer service. The staff there are fantastic and on top of their task. Would highly recommend coming here from now on. 5 stars for the great work .

  • 5

    Tim Haar

      |   Google

    Had the BEST experience! Dr. Pardo is great, I have never had such a good cleaning, he really got in there. Jaz the dental assistant was great as well she was welcoming and attentive to my needs and answered all my questions. I highly recommend this office for all your dental needs.

  • 5

    Arali Robles

      |   Google

    Recently visited this office with a dental emergency. Dr. Sanchez and the front office staff where so nice and sweet with my concerns. Scott made my visit amazing by helping with my dental benefits. So happy to have found my dental home.

  • 5

    Patricia Alvarez

      |   Google

    I had the best dental experience! Dr. Pardo and jazmín took very good care of me and answered all my questions. The whole staff was very nice . Dana did a very good job explaining my benefits and the payment options they offered. I definitely will be looking forward to my next visit with them.

  • 5

    Unicorn Janay

      |   Google

    Every nice and friendly staff!

  • 5

    Reba Jean

      |   Google

    I have been here a couple of times now and I have 0 complaints. I absolutely love the staff. They’re so patient, kind and accommodating. I will definitely recommend them!

  • 5

    Liontunes_92

      |   Google

    My experience was fantastic!
    I did not have any dental treatment for years and I was very hesitant, nervous, and mildly anxious to come in. From the moment I was taken back Faronda, the dental assistant, made my experience very comfortable!
    Dr. Pardo-Sanchez is very meticulous, he answered all my questions and it is awesome to know that he is UT-Dallas alumni like myself! He is very welcoming and a complete professional.
    Throughout my treatment, it was very important for me to schedule appointments on Friday mornings and Dana made that hassle free and even reached out to tell me of a cancellation to accommodate my schedule!
    It was such a great experience, I highly recommend it to anyone looking for dental care!

  • 5

    Risha Farrow

      |   Google

    The office staff are very friendly and professional. The office manager, Dana, is awesome. Dr.Sanchez is very knowledgeable and accommodating. I have been in need of a good dentist and have finally found one at Ideal Dental. It’s unbelievable how nice these people are….seriously. They are also considerate of your budget. Also, they have all new state of the art equipment and the office is very clean. The service is upscale but the staff are down to earth.

  • 5

    Susan Dembeck

      |   Google

    Had to a great experience. Dr.Sanchez did a super job. This is my third visit with him and I am very impressed. Thank you Ideal staff, always a nice visit.

  • 5

    Natalie Hendricks

      |   Google

    Best dentist of my life. I have health conditions which affect my visit and the staff is very attentive to my needs. Great experience and highly recommend!