Dentist Reviews and Patient Testimonials

Here's what our patients are smiling about

At Ideal Dental Midway Crossing, we believe a happy patient is our best referral. See what they have to say below!

  • 5

    Frank Pons

      |   Google

    Dr. Khan and staff always do a great job, kind, respectful, and professional. I look forward to my visits as much as you can going to the dentist. Office works well with me as a private pay patient. Explain the treatment plan and costs for the services offered. I believe you will get great value as I have. Open for new patients. Come check them out.

  • 5

    Briseyda Granados

      |   Google

    shout out to karizma in the front! amazing service

  • 5

    Sebastian Duran

      |   Google

    Very nice people and great at their job

  • 5

    Emily Herrera

      |   Google

    My experience at this dental office was absolutely phenomenal! Hilda and Dr. Khan were so welcoming and I felt very comfortable here at this location. I strongly recommend and couldn’t express how happy I am with my services and the customer service!

  • 5

    Zedrick Frank (Jabil)

      |   Google

    Great customer service from start to finish !! Hilda, Cristina and Dr. Khan are the best !
    I’ve been going to Ideal Dental for over 5 years now. Everyone was extremely professional. Hilda greeted me soon as I walked through the door with great energy. She made sure I understood how the billing process would work before they started any procedures. Cristina and Dr. Khan handled my cleaning with care. They were very considerate of my time while on break from work. Also I appreciated their patience while educating me on a crown and fill that I needed done.

  • 5

    Juan Obregon

      |   Google

    My experience here was great as soon as I arrived I was attended by the ladies at the front desk with a smile. The visit wasnt bad at all about an hr. Cristina and Dr.Khan were so nice and answered every question I had. Made me feel well taken care of. Definitely going back and definitely recommend.

  • 5

    Nancy Elliott

      |   Google

    I highly recommend this dental care office. Everyone is so nice and helpful. And make you feel comfortable. I really appreciate it!

  • 5

    Maria Rigau

      |   Google

    Very friendly and professional service. Thank you for making me smile!

  • 5

    Sediah Simpson

      |   Google

    I love coming here. They always look out for my best interest and provide good dental care.

  • 5

    Marisol Garcia

      |   Google

    Love this office Karizma was able to get me in on the same day and she was so polite and empathetic!! Hilda, Esther and Suzy were super friendly and Dr. Khan was amazing during my extraction, she got me out of pain immediately! Definitely recomendable, found my new dental home!!!

  • 5

    Pablo Macias

      |   Google

    This place is amazing! Esther is the best hygienist, you can really trust her! Hilda and the girls are very kind and welcoming, it definitely makes you feel at ease! Absolutely recommend coming here!!

  • 5

    Anette Dominguez

      |   Google

    Best Dental office in the dfw! Cristina is a sweet soul and extremely helpful. Highly recommend.

  • 5

    Omar

      |   Google

    I recently had my cleanings done at Ideal Dental, and I must say Cris and Esther did a fantastic job! Their upbeat attitude and welcoming demeanor made the experience enjoyable. Highly recommend their services.

  • 5

    Jonathan Rodriguez

      |   Google

    Great staff! Great service and always very friendly!

  • 5

    Choco Crispiis

      |   Google

    Great experience from the front desk to the dentist chair. Cool and friendly staff that makes me feel welcomed.

  • 5

    Paola Leger

      |   Google

    Well taken care of, clear information, friendly staff, clean and comfy atmosphere. I liked it.

  • 5

    Krusty Klown Kollege

      |   Google

    I liked it.

  • 5

    Sf Klein

      |   Google

    I’ve waited a while to write this, just to be sure that everything associated with my visits remained positive in the long run…

    My experience with this office began with waking up one morning and discovering that half of a back molar had split off down to just above the gumline (and I had swallowed the fragment in my sleep).

    I hadn’t been to a dentist in a number of years so I needed to find a provider who accepted my insurance ASAP. Ideal Dental and Dr. Hoang worked me in very quickly and I had my temporary done in less than two days. My permanent crown came in a week and a half later and all is still good two months later. Staff was courteous and professional, I had none of the admin issues mentioned in other reviews. Will be back in a year for my checkup!

  • 5

    D Bonlie

      |   Google

    I had a broken tooth that needed attention. I called at about 10 and they got me in at 11. So kind to do that. Crown prep and temporary were in place in no time at all. Evon was so understanding as well as the Dentist with my situation of the past year. The care goes all the way from front desk to the chair. Hope I have the names right Evon and Doctor Hoang were outstanding.. Thanks all.

  • 5

    Rubi Moreno

      |   Google

    I got an appointment the next day. The whole process was great, from check-in to check out. I appreciate the honest Communication with the doctor as well as the insurance liaison. Then the entire staff was very friendly.

  • 5

    Viktor Te'amo

      |   Google

    Always a great experience.the customer service and care the staff gives will keep you coming back for years. The only people i trust with my smile ?.

  • 5

    Joey Gumb

      |   Google

    Very friendly and professional staff.

  • 5

    Eric Aguilar

      |   Google

    Wonderful staff, from check in to exam and explanation of dental situation and dental work everything was great. I would recommend Ideal Dental of Midway

  • 5

    Alonetony Ranger

      |   Google

    The whole office staff in my opinion is courteous, professional, friendly, and awesome.

  • 5

    Beth Panyko

      |   Google

    Just had a cavity filled today. Dr Hernandez and Mary were great. Dr Hernandez was constantly checking to see if I was ok. Great chair side manner.

  • 5

    Jerri Yoss

      |   Google

    Amazing staff! Very thorough cleaning and the Dr was so pleasant!
    We left this location under the old management but glad we returned!

  • 5

    Sandy Crosland

      |   Google

    Ideal Dental Midway Crossing is a wonderful dental facility. Everyone that works there is very knowledgeable, explain everything and are very professional. I highly recommend using this office. We are switching our whole family to using them.

  • 5

    Chun Lin

      |   Google

    They were super nice

  • 5

    Shannon Black

      |   Google

    I hate going to the dentist (I can’t say I know anyone who actually enjoys it), but Ideal Dental makes it painless, in more ways than one. My schedule doesn’t allow for weekday visits so their Saturday hours are so convenient! The space isn’t intimidating, everyone is super friendly, and I will keep going here for all of my dental needs! Can’t say enough good things about Ideal Dental of Midway Crossing!!!

  • 5

    Sarah Goodwin

      |   Google

    LOVE Ideal Dental!! They’re the best, always prompt service and the staff is so friendly!

  • 5

    Armando Lopez

      |   Google

    The entire crew at this location is amazing!

  • 5

    Matthew Perry

      |   Google

    Polite staff, very friendly and knowledgeable.

  • 5

    Carlos Chavez

      |   Google

    It had been years since I had gone to a dentist. Friendly atmosphere, very open communication with procedures and safety! Will be an on going customer after today May 7th, 2021!!!

  • 5

    T G

      |   Google

    Front desk guy and girl were very nice and knowledgeable. The dentist and assistant did not rush over my issues, they gave a great breakdown of all of the issues with my teeth and put me at ease. Will be coming back soon.

  • 5

    Me

      |   Google

    I normally don’t like going to the dentist, but I walked in and was greeted by all the employees and made me feel like I was in good hands. The assistant Mary made feel very comfortable and the dentist was awesome and I will be going back for sure anytime I need dental work.

  • 5

    Cassie Green

      |   Google

    Had a great experience at Midway Crossing location! The front desk staff were very helpful, and both the dentist and hygienist were friendly, professional, and put me at ease. It was my first time in this office, and I plan to make it my regular dental office. Thank you!

  • 5

    Betty Alvarado

      |   Google

    Great service.!!

  • 5

    Chi Rohr

      |   Google

    Rafael was amazing to work with. He helped me lift a ton of boxes for different styles. Went with a suggestion he gave. Would love to work with him again!

  • 5

    Charles Atencio

      |   Google

    Tim White is was great. He was very helpful, kind, and attentive. He deserves a five rating. The selection is great, but the prices are a little high, especially for trim and accent pieces. But overall a good buying experience. Tim made the day for us!!!

  • 5

    Ryan Craig

      |   Google

    Rafael went above and beyond, helping us choose product, answering our questions, loading product onto our cart and into our car. And the one thing he wasn’t sure about, he promptly found an associate that had the answer for us. Fantastic experience.

  • 5

    Matt Lansang

      |   Google

    I am writing this review for Tim White. The guy is awesome, and we need more people like him in customer service… he truly was the best help I’ve ever had in store. Very knowledgeable and had a fantastic attitude. Thanks so much to him again for the help.

  • 5

    Rachel Trucano

      |   Google

    Tim White was such a great help to us while we were at the store. He was knowledgeable about grout, mortar and spacers. He made our experience a great one!

  • 5

    Lara Adamson

      |   Google

    Vernon in the wood dept was very knowledgeable. Rene in vinyl was very friendly and helpful. Thanks for being so available. The whole staff can work on their sense of teamwork, though they have great customer service, something tells me there is a great deal of competition internally.

  • 5

    Jay Serafini

      |   Google

    Rafael was very knowledgeable and helpful with our tile needs. He was also very friendly and professional.
    Highly recommend his services.

  • 5

    Geoff Gerk

      |   Google

    Kaylynn initially worked with us, and then Ashley helped us design and select everything needed for our bathroom remodel. She and Alex pushed the carts around and loaded all the materials for us. At check out 2 men them loaded our purchases into our pickup! Great service with plenty of assistants throughout the store always asking to help.

  • 5

    Liam Walsh

      |   Google

    Pro staff at the Arvada are great and very helpful, especially Jovanni and the manager Clara. My only complaint is the heating or the lack there off at the Pro-Desk, the heat systems needs to fixed!.

  • 5

    Jackson Avila

      |   Google

    Working with Rafael was great. He understood our vision and was great helping us out all of the pieces together!

  • 5

    Patrick Corrigan

      |   Google

    Stop by the design desk when you start your next project, super helpful and knowledgeable. Designer Rafael helped us pick out our new flooring for our upcoming renovation.

  • 5

    Glenn Simon

      |   Google

    Rafael was great. Very helpful and knowledgeable.

  • 5

    Justimagine

      |   Google

    Ashley Herrington is who assisted us today. She did an exemplary job and went out of her way to make our day easier. I strongly recommend anyone who needs assistance to go to her.

  • 5

    Mike Peterson

      |   Google

    Always helpful. Lots of great flooring.
    They stay ahead of the trends. Enjoy shopping there.

  • 5

    Richard Sims

      |   Google

    Best affordable selection

  • 5

    Richard Sims

      |   Google

    Best affordable selection

  • 5

    Rocio Jimenez

      |   Google

    Such a friendly staff!!! They care so much about their services that they make sure you have all your questions answered.

  • 5

    Rocio Jimenez

      |   Google

    Such a friendly staff!!! They care so much about their services that they make sure you have all your questions answered.