Dentist Reviews and Patient Testimonials

Here's what our patients are smiling about

At Ideal Dental Plano, we believe a happy patient is our best referral. See what they have to say below!

  • 5

    Constance Gay

      |   Google

    I’ve been a patient with ideal for two or three years now and by far the best dental group ever. I go to the Plano location and the entire staff is great. They take phenomenal care of my teeth 😁. Dental work is covered under warranty!

  • 5

    Sophie Womoey

      |   Google

    Love the ladies and Dr. Montoya who performanced gentle teeth cleaning, and high-tech yet complicated procedures on me. I won’t hesitate recommending base on my two visits.

  • 5

    Wendy Glassman

      |   Google

    Always friendly, professional and timely. I love this practice. I’ve been going here for years. Just a great staff. Excellent t experience.

  • 5

    Kristin Sines

      |   Google

    Thank you for getting both of my kids in so quickly and being so helpful!

  • 5

    Sarah Browning

      |   Google

    Very nice people! As a new patient my first experience here was smooth, easy, and quick. Everything was explained along the way and my teeth are looking great!

  • 5

    Alicia Rodriguez Reyes

      |   Google

    Everyone is so nice and great!

  • 5

    Lori Walters

      |   Google

    Had an urgent dental need. Got me in quickly and I was in and out in 45 minutes!

  • 5

    Christin Allen

      |   Google

    Everyone was friendly was unable to get my teeth pulled that day but they were checking to see if I can get it done soon so I wouldn’t have the toothache all the time But I didn’t wait long at all in the waiting area they were pretty fast and service was great

  • 5

    Tommy Fredrick

      |   Google

    They took great care of me and worked efficiently!

  • 5

    Sara Redžić

      |   Google

    Amazing staff and the highest quality dental work!!

  • 5

    Pam Hall

      |   Google

    I have been going to this dentist for a very very long time many many many years I moved to Irving and I continue to use them because they are so helpful courteous so sweet and and the Dr is awesome!

  • 5

    Becca Wimberly

      |   Google

    Every single person in this office (from the office ladies to the hygienist and doctor) are so friendly! You don’t feel like you are just a “number” being run through as fast as possible. They listen to your concerns and help so much.

  • 5

    Diana Rojas

      |   Google

    Great attention and care, they answer all questions, and take their time with the patients. Totally recommended

  • 5

    James Ayonga

      |   Google

    Great service quick check in and seating in chair. I was stuck in traffic and called them and they waited. Grate 15 minute grace period. Even after grace period expired they got me in. Office is clean and modern. The dental assistant was friendly and made me comfortable. The dentist saw me quickly and had me issue identified pretty quickly. They offered a treatment plan and for having to wait 5 extra minutes for surgeons availability they waived my exam fee!! If recommend them this far. I’ll give another review or modify after treatment. So far they’ve aced it.

  • 5

    Kayla Gilbert

      |   Google

    I’ve been coming here for 3 years now and have never had a bad experience. Dr. Z always gets the job done and Andrea is an absolute sweetheart. They definitely have a great team on their hands!

  • 5

    Nicole Hoeppner

      |   Google

    My first connection with this office was by phone and I was so impressed with the kind friendly and helpful voice on the other end. They were able to make appointments for my family right away and they accommodated our schedules perfectly so my husband didn’t miss too much work and my daughter school. All the staff I came in contact with were so friendly and I felt comfortable right away. My daughter had her teeth cleaned and x-rays done and she said it was the best “dental place” she had been to because they were nice and gentle. She needed a sealant replaced and they were able to do it right away so we didn’t have to book another appointment. The hygienist was very sweet and gentle and tried to explain everything as she cleaned my teeth. Dr Zerby was excellent! Very kind, gentle and professional. He answered my questions thoroughly and seemed very knowledgeable and honest about what was necessary to have done right away and what could wait. We chose to sign up for the dental plan they offer through their office which seems like an excellent deal. The lady who managed the billing end of it was very clear on the costs of treatment and took the time to go through it with me so there were no surprises. I don’t normally write reviews I think everyone has their own opinion and some people can have an off day, but in this case the staff seems to pull together and make things work well. A well run office should be applauded because it makes the experience and the cost less painful. Thank you to Dr Zerby’s office!

  • 5

    M S

      |   Google

    Kind & friendly service. Had a decent experience at the dentist, that should tell you enough :).

  • 5

    Shahriar Soroushi

      |   Google

    Great experience with Dr. Zerby and staff!!

  • 5

    Tina Stclair

      |   Google

    I wanted to say how much me and my family just love Dr. Montoya!!! She was our Dentist at the Euless location and she moved to Plano location so now we drive an hour to her for our dental needs because she’s the absolute best. She cares, she’s gentle, and she does great work! I can’t praise her enough! Thank you Dr. Montoya so much for all your dedication and kindness. It soothes my dental care anxiety so much!!;)

  • 5

    Michelle Blake

      |   Google

    The entire staff is so nice and the Dr was
    very friendly and professional. They were able to get my son in quickly for a root canal. We have been looking for a new dentist and I’m so happy we found this office!

  • 5

    Prvbs_ 31

      |   Google

    The staff was very friendly and welcoming. I typically hate getting my teeth cleaned because I have sensitive gums, but this cleaning was pain free!

  • 5

    Melissa Francis

      |   Google

    Wow, first time visiting Ideal Dental and so far I really like them! The entire staff was so nice and the dentist was very gentle. Definitely will let my friends know about their amazing staff!

  • 5

    Lyfeaslars

      |   Google

    Friendly & professional staff, quick checkin, and great service!

  • 5

    Cecilia Mcstravick

      |   Google

    I’m very happy with my dentist Doctor Montoya , I’m a new patient and my doctor is incredibly good , very empathy and the most important things is that she speak Spanish, very concerned of my denture and her team is good too . I will return with doctor Montoya.
    Thanks so much and Happy Hollidays

  • 5

    Trishawn Pate

      |   Google

    They are very nice and informative. I trust them with my mouth

  • 5

    Paul Cozzolino

      |   Google

    Dr. Zerby is thorough, easy to talk to, and an overall great dentist.

  • 5

    Anna Giaquinto

      |   Google

    You were very nice to me ask my friends stop by love you guys very helpful thanks you very much

  • 5

    Family Gavner

      |   Google

    Very nice office- clean, organized, and calming. Staff was wonderful, wait reasonable. I felt very confident I was getting excellent care.

  • 4

    Gladys Riley

      |   Google

    I really like my dentist Dr. William Zerby , he is very friendly, caring, and patient. He explains everything. My past appointment I was not happy. Clearly it had nothing to do with Dr. Zerby. I started to find another dentist but I thought to give it another try. 😊

  • 5

    Patricia Hightower

      |   Google

    Reception girls always are nice , dental assistant and doctors!

  • 5

    Robin Anderson

      |   Google

    The hygienist was so sweet and gentle. And Dr Zirby was awesome as always. Great experience over all.

  • 5

    David Mehall

      |   Google

    My wife and I have been using Ideal Dental of Plano with very good results for about five years. Dr.Zerby is an excellent dentist and they are always on time for your appointment.

  • 5

    Janet Bain

      |   Google

    My husband uses Ideal Dental of Plano. Very efficient and so helpful. Needed help today to renew Metrocare and they had it done in a flash. The dental team was very thorough. Explained everything. He has been seeing the dentists at this facility for many years now. Always great!

  • 5

    Kyla Balzer

      |   Google

    They were wonderful, I hadn’t been to a dentist in several years due to my anxiety and was sure my visit would be filled with pain without sympathy (based on my last experience at a different place), but I was blown away by the patience and time they gave to me, explaining everything clearly and a nearly painless visit.

  • 4

    Cindy Vogel

      |   Google

    Normal dental visit. New assistant. I got splashed quite a bit more than I’m used to – could have saved taking a shower, lol. Glad it was the end of the day instead of morning or I would have needed to reapply my makeup before going back to the office. Other than that, it was a good visit.

  • 5

    Tom Rose

      |   Google

    Quick and friendly service and staff

  • 5

    Sunny Dee777

      |   Google

    The staff very friendly. Clean office overall. I highly recommend them.

  • 5

    Greg Zoller

      |   Google

    Great experience. Patient and caring staff. Explained each procedure and made sure I was pain-free and confortable.

  • 5

    Kevin Shuler

      |   Google

    The surgeon and his group are fantastic. They are very quick and attentive. This is the first oral surgery I’ve experienced where the pain was minimal and healing was quick compared to lesser surgeries in the past at other offices.

    I did initially have some scheduling issues and misinformation provided by the ideal dental location in castle hills, but this group in Plano is great and I would recommend making the drive to this office!

  • 4

    Rebecca Johnson

      |   Google

    Everything is still a work in progress but today they gave me a fair compromise temporary solution