Dentist Reviews and Patient Testimonials

Here's what our patients are smiling about

At Ideal Dental Plano, we believe a happy patient is our best referral. See what they have to say below!

  • 5

    Phelesia Lindsell

      |   Google

    Absolutely love this dentistry! The dentist is amazing, but the front office staff is even MORE amazing! They helped me set up me and my children’s dental plans with no issue and that worked inside my budget!

  • 5

    Madeline Lowery

      |   Google

    Absolutely love coming to my dental appointments and seeing Dr. ZERBY and his team! The front office girls are so kind and I love having a dentist that actually knows what he’s doing. He answered all of my questions about my teeth and is very knowledgeable! Thank you Dr. ZERBY for being amazing!

  • 5

    Melvyn

      |   Google

    Friendly staff, got started very quickly and kept me informed throughout the procedure. Very caring, made for a great experience.

  • 5

    Natasha Mac Donald

      |   Google

    Gentle cleanings and very informative of pricing before work is done.

  • 5

    Chris Strehlow

      |   Google

    Super nice, very friendly and elaborate. Truly appreciated

  • 5

    Max Power

      |   Google

    They fixed my crown quickly, so I can get back to devouring food.

  • 5

    Deborah Zerby

      |   Google

    The dentist was thorough, professional, and kind. My teeth cleaning was great. I recommend this office here.

  • 5

    Michael Willding

      |   Google

    Very nice people that do their job well

  • 5

    Jc W

      |   Google

    I do not like going to the dentist in general. I go occasionally for teeth cleanings (not as often as I should) and have never really found a place I would go back to until I visited this office. I was having pain and I was able to be seen short notice on a weekend. The dentist was super friendly. After looking at X-rays and examining he explained what was wrong and how he could fix it. He was able to fix my tooth the same day. He also noticed another area that could cause future issues. I feel so much better now and will be back! So thankful for the dentist and his staff.

  • 5

    Sanjana Bisaria

      |   Google

    Hygienist was kind and knowledgeable.

  • 5

    Afzal Khan

      |   Google

    Good

  • 5

    Binu Ibraham

      |   Google

    Thanks for the excellent dental cleaning!

  • 5

    Rebekah Mead

      |   Google

    I’ve been coming here to see Dr.Zerby for a few years now, and I absolutely love him!! Me being an anxiety ridden dental patient I am very VERY picky and needy when it comes to my care. Dr. Zerby is always so patient with my needs, the office staff is so kind and always willing to work with you and your specific requests/needs. I seriously cannot say enough good things about Dr. Zerby and his staff.

  • 5

    Rachel Talas

      |   Google

    From the moment we walked in the door, the staff were wonderful. My son is 11 and needed a tooth extraction. They were attentive to his needs and provided a pleasant experience. We look forward to continuing his dental treatments with Ideal Dental Plano, and would recommend them to anyone in need of dental work!

  • 5

    Anthony Botaro

      |   Google

    Great Service!

  • 5

    Curt Pool

      |   Google

    Always courteous, timely and very thorough!! The staff and dr’s are all incredible.

  • 5

    Lorie Murray

      |   Google

    I was quickly seen, and never once did I get the up-sale of cosmetic dentistry, replacing fillings, etc that I have experienced in other offices. That was very much appreciated. The office was pleasant and efficient.

  • 5

    Monica Randall

      |   Google

    Was very polite and walk me through everything that was going on.

  • 5

    Ewere Bode-Bernard

      |   Google

    I had a good experience, the team is great.

  • 5

    Toni

      |   Google

    Mufed was the most gentle hygienist I’ve ever had. Thorough and professional. Highly recommend him! Also Kayla and I’m sorry I don’t know the gal’s name but they were friendly and efficient. Such a refreshing experience!

  • 5

    Sophia Pham

      |   Google

    Transparent with pricing, quick & seamless process starting from scheduling the appt to seeing the dentist, very happy with visit

  • 5

    A Smile Is Good!!! Laughter Is Great!!!

      |   Google

    Ideal Dental on Hedgecoxe and Ohio has always demonstrated great customer service and professionalism. The waiting room was a little crowded today 1/16/23 @ 1000am but things went fast and the waiting area was smelt great and the seats were very comfortable.

  • 5

    Quinlen Drew

      |   Google

    Had to go in for wisdom teeth plus an extra molar to be removed, the staff were incredibly helpful and sweet and really made the whole experience a lot more comfortable for me

  • 5

    Moin Haq

      |   Google

    Great service. Very professional and thorough.Hygeinist Cassie was awesome.The dentist was very good also.

  • 5

    Jessica Kozlowski

      |   Google

    They were accommodating and professional. Very easy to use as a new patient!

  • 5

    Alexis Mcentire

      |   Google

    This dental office reached more than my expectations. Living in Texas it is hard to find a company that can not only provide great customer service but also provide great health care truly. Rachel was immaculate. She greeted me with a warm smile and bright sprit. Definitely book your next teeth cleaning with this company!!

  • 5

    Beth Albin

      |   Google

    Everyone in the office was very kind, thoughtful and very professional. I’m so glad we found this dental group!

  • 5

    Bob Manning

      |   Google

    Good cleaning and exam

  • 5

    Gwendolyn Thompson

      |   Google

    The services were expedited and comforting. The dentist was very professional and he explained everything that l needed in detail. I felt very satisfied when the services had ended and completed.

  • 4

    Elijah Has Wings

      |   Google

    They were friendly. I had to get a new night guard. It was pretty pricey but, I guess it is the going rate. Otherwise, the service was great.

  • 5

    Lala Zabat

      |   Google

    The staff makes sure your prepped and needs are attended. Everybody was very professional and caring. It was my first oral surgery, and I had a very good and smooth experience, could not remember anything actually from the procedure. =) Thanks a lot to Dr. Nelson, Jackie, Gigi and Charm for the smooth process.

  • 5

    Nichol Koskey

      |   Google

    I’ve never been treated so kindly by any dental office. The doctor explained everything he was doing every step of the way. They worked to get me in right away for treatment (same day) and then my son had a similar experience. They don’t always have time to squeeze you in but if they can, they will. I appreciate them so much!

  • 5

    Gail Harris

      |   Google

    Great Customer Experience! They are always very nice, kind and knowledgeable!

  • 5

    Jack Small

      |   Google

    I could not ask for a better experience. Dr. Zerby and his staff have always treated me as if I am their only patient. they are very caring and helpful. I’ve been a patient for almost 10 years and would never consider another dentist.

  • 5

    Tara Bones

      |   Google

    I absolutely Love Ideal dentist. They ease the on-site of dentist anxiety. My experience was GREAT! Not pain whatsoever! Not even the shot was bad! Wayyyyyy to go Ideal Dental

  • 5

    Christopher Perales

      |   Google

    I called to schedule my new patient exam and cleaning with the dr.Montoya i was glad to know that she speaks Spanish. the lady Gg helped me over the phone she asked me for my insurance information and immediately gave me the answers I was looking for. Sadly to my surprise they didn’t take my guardian dmo insurance she said I could still come in and only pay $19 for a exam . Although I decided not to book she was very knowledgeable and helpful I was change my plan to guardian ppo next year to come in. Thank you for your help- Christoper I called around 11am ????

  • 5

    Jesus Gomez

      |   Google

    Ideal Dental Plano has been amazing. The staff is extremely friendly. Most people dread going to the dentist but I can personally say I enjoy my visits.

  • 5

    Nicole B

      |   Google

    I’ve been coming to this office for years and they always exceed my expectations. From the girls that work the front desk to the doctors and dental assistants, everyone is so kind and professional. By far the best dental office I’ve been to.

  • 5

    Regi G

      |   Google

    Dr. Zervy at Ideal dental has been my dentist for over 10 years. The receptionist and the whole staff are very professional and always have a smile on their faces. I highly recommend them! They have good plans if you lack insurance.

  • 5

    Wade Webster

      |   Google

    The entire staff that I encountered were patient and thorough. It was a very good experience for a dental visit.

  • 5

    Kevin Roundy

      |   Google

    The staff here are amazing, GG at the front desk is amazing as well as the other receptionists they always go above and beyond what’s expected. I always receive the best customer service and care. The hygienist know their stuff and are always very helpful with questions. I’ve been coming to this particular dentist for years would highly recommend. Thank you for all you do!

  • 5

    Andre Voss

      |   Google

    The front staff was very nice and informative and Dr.Montoya is very knowledgeable and friendly. Thanks for seeing my last minute!

  • 5

    Justin Mays

      |   Google

    Mrs Montoya is an awesome dentist would highly recommend her to anyone, she goes above and beyond for you to make you feel comfortable.

  • 5

    Steve Pilar

      |   Google

    Wonderful dental clinic!

  • 5

    Sir Lonestar

      |   Google

    Extraordinarily friendly and professional staff. As positive of an experience someone can have having to go to the dentist.

  • 4

    Bob Thomas

      |   Google

    Very professional and a very short waiting period

  • 5

    Constance Gay

      |   Google

    I’ve been a patient with ideal for two or three years now and by far the best dental group ever. I go to the Plano location and the entire staff is great. They take phenomenal care of my teeth ?. Dental work is covered under warranty!

  • 5

    Sophie Womoey

      |   Google

    Love the ladies and Dr. Montoya who performanced gentle teeth cleaning, and high-tech yet complicated procedures on me. I won’t hesitate recommending base on my two visits.

  • 5

    Wendy Glassman

      |   Google

    Always friendly, professional and timely. I love this practice. I’ve been going here for years. Just a great staff. Excellent t experience.

  • 5

    Kristin Sines

      |   Google

    Thank you for getting both of my kids in so quickly and being so helpful!

  • 5

    Sarah Browning

      |   Google

    Very nice people! As a new patient my first experience here was smooth, easy, and quick. Everything was explained along the way and my teeth are looking great!

  • 5

    Alicia Rodriguez Reyes

      |   Google

    Everyone is so nice and great!

  • 5

    Lori Walters

      |   Google

    Had an urgent dental need. Got me in quickly and I was in and out in 45 minutes!

  • 5

    Christin Allen

      |   Google

    Everyone was friendly was unable to get my teeth pulled that day but they were checking to see if I can get it done soon so I wouldn’t have the toothache all the time But I didn’t wait long at all in the waiting area they were pretty fast and service was great

  • 5

    Tommy Fredrick

      |   Google

    They took great care of me and worked efficiently!

  • 5

    Sara Redžić

      |   Google

    Amazing staff and the highest quality dental work!!

  • 5

    Pam Hall

      |   Google

    I have been going to this dentist for a very very long time many many many years I moved to Irving and I continue to use them because they are so helpful courteous so sweet and and the Dr is awesome!

  • 5

    Becca Wimberly

      |   Google

    Every single person in this office (from the office ladies to the hygienist and doctor) are so friendly! You don’t feel like you are just a “number” being run through as fast as possible. They listen to your concerns and help so much.

  • 5

    Diana Rojas

      |   Google

    Great attention and care, they answer all questions, and take their time with the patients. Totally recommended

  • 5

    James Ayonga

      |   Google

    Great service quick check in and seating in chair. I was stuck in traffic and called them and they waited. Grate 15 minute grace period. Even after grace period expired they got me in. Office is clean and modern. The dental assistant was friendly and made me comfortable. The dentist saw me quickly and had me issue identified pretty quickly. They offered a treatment plan and for having to wait 5 extra minutes for surgeons availability they waived my exam fee!! If recommend them this far. I’ll give another review or modify after treatment. So far they’ve aced it.