Dentist Reviews and Patient Testimonials
Here's what our patients are smiling about
At Ideal Dental West Frisco, we believe a happy patient is our best referral. See what they have to say below!
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James Elizondo
| Google
This place did a wonderful job. I’m the type of guy who puts dental work off until later. So when they told me what needed to be done, I asked if they could do it all in one day or else I knew I wouldn’t get it done. And they did. Seems like they cleared their whole schedule for me. I really appreciate it. Highly recommended.
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Wayne Kellum
| Google
All good
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Rita Ysbrand
| Google
Ideal is an awesome place for your dental work. They are very professional Close by and need to try it
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Michael Gar
| Google
I’ve been with Doctor Blacher for years at a prior location she worked from and have followed her to her new location. The staff, cleanliness and the flexibility that Ideal Dental West Frisco offers is great and you won’t be disappointed if you’re looking for a new location.
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Dennis Fowler
| Google
It was my first visit and conciliation today. They were able to schedule me quicker than I expected. The staff was very polite and punctual. Dr. Mainker was very professional and thorough in explaining my x rays, work I need done, and options on how to go about it. Great first impression.
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Lisa Shaw
| Google
Its our second time there and the staff there is amazing. From dentistry to ortho they communicate and talk me and my son through every step. Moving from another state I was so worried about finding someone that could continue my son orthodontist work. They have beeb great 👍🏾 Thank you.
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Denielle Winfield
| Google
Never been so comfortable at a dentist. Love Dr. Blachard. Staff is so nice and friendly!
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David Wunder
| Google
Good dental practice. Nice staff, office personnel. I need to have a crown installed. I will send an update after that procedure. So far, they have done well.
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Toni Robison
| Google
Great place! Have been coming here for the last 4 years. Staff is wonderful!
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Jizyah Injil
| Google
Everyone was great!
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James Rice
| Google
Very informative and able to express details about one’s dental health.
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Sandee Clark
| Google
So friendly and professional.
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Brittany Reed
| Google
I started going to Ideal Dental after trying another dentist in frisco and was unhappy. After having the wonderful Naz as my dental hygienist and Dr Arcila as my dentist, I don’t think I’ll ever leave. Naz is the best hygienist I’ve ever been to. She loves her patients and is so thorough with the cleanings. Plus it helps that she’s incredibly sweet and easy going. My teeth always look amazing after. Dr. Arcila is wonderful. Shes very honest about any treatments and gives the patient options because she knows peoples financial circumstances are all different. There is zero pressure for anything. As long as the two of them never leave, I won’t either.
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Julio Angulo
| Google
Everyone was really nice!! And I felts comfortable all time, great service and very professional! And Mr. Hayden is really nice and patient! I will make it my regular place for any treatment in the future.
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Ali Wang
| Google
I have had several procedures done this year with Dr. Arcila. She and her team have done an amazing job, not just at giving me great fitting crowns but also with her judgement and with stellar pain management. All of the staff are friendly, fun and a pleasure to work with. I am so happy to have found this practice and recommend them.
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Kimberly Fain
| Google
I love this office and the people!! I went here to get a second opinion on some dental work. After speaking with the dentist we came up with a plan that was much more aligned with my goals and was half the price!! One thing I needed was to repair my upper denture (the other office recommended that I completely replace it). I came to drop it off expecting to be without it from Wednesday to Friday. They called me Wednesday at 3:30 to pick it up. Repairs were done perfectly!!! The people are super friendly and helpful. I recommend this office to all my family and friends.
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Lisa Catina
| Google
Very professional! Sweet staff!
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Robert Zeinstra
| Google
Very professional. Very kind. Great expertise displayed by all staff.
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Paula Robinson
| Google
I have been coming to Ideal Dental for over three years, and I am always in and out. All of the staff are nice and professional. Ms. Naz is the best, and Dr Paula.
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Hayden Byrd
| Google
This was my first cleaning at this location. I haven’t had a cleaning in a long time and felt embarrassed before coming in. The staff here is absolutely fantastic. They made me feel comfortable and did a great job cleaning. Seriously….I can feel parts of my mouth that I couldn’t before. Naz, the hygienist, is so kind and diligent!! I will definitely be coming back.
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Ginny Zink
| Google
New to the area, this was my first visit, and I could not have hoped for a better experience. The warm-hearted and professional staff and doctor were outstanding and the visit was delightful. Best cleaning – ever – too. Highly recommended.
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Alfredo Valle
| Google
Staff is quite detailed in explaining procedures, as well as assuring how a customer can communicate during a procedure & unable to speak. Angela at the front desk was amazing enough to make me want to continue driving to Frisco from Rowlett just to experience that smile!!
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Tiny Points
| Google
There are two ppl at the front desk. Veronica at the front is amazing! So kind, so sweet and so willing to help and go the extra mile. And hilarious- she’ll keep you in stitches- she just made this old lady feel like a girl chitchatting again. And Rachelle in the back was just a sweetheart- just a big smile on her face the whole time. Dr Bird was absolutely the kindest and gentle doctor.
The only poor taste I noticed was the other lady at the front – she seemed so aggravated and annoyed when the girls in the office asked her a question. Not sure what that was about but everyone else seemed completely unbothered.Good office to bring your family to.
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Wanda Paz
| Google
Staff was great. So friendly and respectful. I highly recommend Ideal Dental!
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Summer Pickett
| Google
This. Place. Is. Amazing!!! From the kind women at the front desk, to the convenience of texting about appointments and actually speaking with a real person on the phone, to the grace when I was super late because I went to the wrong location, to the extremely kind and helpful hygienist, to the sweet and caring dr (Dr. Byrd). Ideal Dental of West Frisco went above and beyond to make my husband and I both feel
welcomed, cared for, and at ease. They made special accommodations for my husband wheelchair, both upon entry and in the cleaning area, and made sure that he was totally comfortable for his appointment. I’ve never had such great care at a dental office. I can only hope that everyone has as great of an experience as we have had here today. My faith in humanity has been restored! Thank you, Dr. Byrd, and Ideal Dental! We WILL be back!! ♥️ -
Dwana Hubbard
| Google
Thank you to Ideal Dental for the wonderful easy experience.
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William Watterson
| Google
James is 8 and didn’t think he wanted to go to the dentist. After his appointment he came home and thanked me. People are very friendly there and they did a very nice job keeping him comfortable when we had his examination and cleaning. Well done!
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Trina W
| Google
This was my first visit to this location. The staff was friendly and attentive. I appreciate that!
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Isa Cat
| Google
Dr. Bird and all staff are amazing. Highly recommend.
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Liz Gondek
| Google
Dr. Phillip Pan is a wonderful Doctor and Orthodontist. He is so caring and helpful! He is kind, gentle, sweet, smart, informative, attentive and goes above and beyond. If I had children you could only dream to have a Doctor with such an incredible manner to take care of your kids. His pleasant kind personality and caring attitude is wonderful. I have never experienced a Doctor like him. I was touched by his sweet, humble way. You could not ask for a better Doctor!!! Absolutely adore him! He is the best of the best!!!! Thankful for him! ????????⭐️?
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Bethany Tougas
| Google
This was my first time here but it was a wonderful experience. I needed more than just a regular cleaning and they made sure to fit me in and took the best care of me. I would highly recommend them to everyone.
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Randy Reyes
| Google
I’ve been going to this Ideal Smiles office for the last 7.5 years. Dr. Arcilla and the staff are the best!
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Kelly Ray
| Google
Excellent dentist
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Jay Smitty
| Google
Angela provided me with excellent customer service!!
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Ashley Howell
| Google
My son had an emergency with his teeth. I spoke to Megan and she was able to squeeze him in within hours of our conversation. The bedside manner of the staff and sheer care they took of my 7 year old having 2 teeth extracted was incredible! He had never had a procedure like this and made him and I feel as comfortable as possible throughout the entire process. I highly recommend this office!
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Alex Vazquez
| Google
Great first time experience, staff was really friendly and took good care of clients.
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Desta “Satan”
| Google
The people here were super nice and understanding!!
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Michelle Davis
| Google
Great experience
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Mattie Landry
| Google
They did a very good job and the people were very nice
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Anna Giaquinto
| Google
Love this place good people good worker tell my friends come to you are friendly and welcome I would tell my friends about you
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Reginald Suggs
| Google
Awesome dental office. Dr. Byrd and her team are amazing and very professional. They make the dental experience very comfortable. 5 stars!
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Joseph Leon
| Google
I won’t go into details of the frightening ordeal I had with my wife and the pain she was in due to a badly needed root canal but when my wife went to this location she was treated with genuine empathy and kindness. I absolutely recommend this location for the knowledge and amazing staff of great caring individuals.
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Ryan Jones
| Google
The environment is always warming. Came for a basic cleaning. I was previously in for cavities and they were very professional. A good dentistry.
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Charles Vochatzer
| Google
Nice staff. Always a pleasure.
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Wanda R
| Google
My kids and I have been going to Ideal Dental for almost 3 years now and I absolutely love everything about this place. The staff is always welcoming and smiling. They make you feel comfortable and answer any questions or concerns you may have. The main reason I continue to come here is because they are kid friendly and that’s a big deal to me because one of my sons used to be scared of the dentist from a past experience at a dental office when he was younger but Ideal Dental have changed his whole outlook on going to the dentist. Keep up the great work guys!
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Qizhuo Xia
| Google
great customer service
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Gregory Walker
| Google
Great service made me feel very comfortable and secure that they will take good care of me will recommend them for anyone ? the front desk where even helpful ?alot
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Maricel Bajo
| Google
Awesome dentist and friendly staffs. Highly recommended.
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Jeanne Rader
| Google
Had a very nice first visit amidst a move. Professional staff – very friendly and helpful.