Dentist Reviews and Patient Testimonials

Here's what our patients are smiling about

At Ideal Dental of West Frisco, we believe a happy patient is our best referral. See what they have to say below!

  • 5

    Crystal Hi' Yella Banks

      |   Google

    Awesome Team…
    Great Customer Service…

  • 5

    Ily Holt

      |   Google

    The staff really makes the dental experience as great and smooth as possible! SO kind and patient with my anxiety, in addition to being knowledgeable and professional! I would recommend everyone come here

  • 5

    Yenisley Foont

      |   Google

    Dr. Pan and the staff are amazing !

  • 5

    Sherry Nash

      |   Google

    I love the dentist and hygienists here! They are so kind to me about my horrible teeth. I have never had N2O before and they offered it to me. I wish I would have started using that stuff a long time ago. I loved my visit. However the girls answering the phones are kinda grumpy. 🤷🏼‍♀️

  • 5

    Chris Newman

      |   Google

    Great dental staff. Naz is excellent a teeth cleaning.

  • 5

    Juan J Lopez

      |   Google

    Calidad super todo lo que se trata de piso ahi esta para que ir a otro lugar

  • 5

    Farasat Khokhar

      |   Google

    We were thier in the floor section of 15th st and alma floor and decor Mr Chuck started helping us we felt that he has lot of knowledge of diff products great customer service by him

  • 5

    Dayami Nunez

      |   Google

    Comprar aquí es una maravillosa experiencia la cual no tiene precio, todos se esfuerzan por complacerte en todo momento.. Yo tuve el inmenso privilegio de ser atendida por el Manager Manny el cual te hace sentir muy especial y única, tiene la paciencia para comprender tus gustos, deseos y necesidades para la decoración que tengas en mente hacer en tu hogar, negocio ect… Su bondad, generosidad y carisma al tratarte lo hacen la persona perfecta para lograr todo lo que esperas y quieres! Todos trabajan con un mismo objetivo: complacer al cliente en todo momento. Si quieren conseguir un servicio de calidad no busquen otro lugar más que este! 🥰

  • 5

    Maria Gonzalez

      |   Google

    La experiencia fue maravillosa!
    El trato que le dan al cliente no tiene precio, son muy amables con todas las personas que estan buscanso ayuda Para la decoration de su hogar, negocio ect.. Yo pude tender el honor y el placer de que me atendiera el manager Manuel Vazquez y puedo decirles que es la persona mas amorosa y carinosa que puedan conocer, los hace sentir muy especiales y comodos en todo momento… pero todos los empleados en general se complacen en que estes felices los clientes que estan extresados buscando ayuda.. se los recomiendo muchisimo y jamas se van arrepentir..

  • 5

    Jofre El Caballo Jimenez

      |   Google

    (Translated by Google) Good place to buy flats

    (Original)
    Buen lugar para comprar pisos

  • 4

    William Croft

      |   Google

    Dental professionals were great. Business manager lacking in professionalism.

  • 4

    William Croft

      |   Google

    Dental professionals were great. Business manager lacking in professionalism.

  • 5

    Linda Silva

      |   Google

    (Translated by Google) Excellent atention

    (Original)
    Muy buena atención

  • 5

    Linda Silva

      |   Google

    (Translated by Google) Excellent atention

    (Original)
    Muy buena atención

  • 5

    Crystal Castor

      |   Google

    Awesome place. They are friendly, truthful, affordable and easy to work with!

  • 5

    Crystal Castor

      |   Google

    Awesome place. They are friendly, truthful, affordable and easy to work with!

  • 5

    Brandi Brooks

      |   Google

    I was absolutely satisfied with my visit today. It was my first time, and although I don’t remember names everyone was so helpful and kind. Glad I found them

  • 5

    Brandi Brooks

      |   Google

    I was absolutely satisfied with my visit today. It was my first time, and although I don’t remember names everyone was so helpful and kind. Glad I found them

  • 5

    Eldorado199 199

      |   Google

    In the afternoon of July 13th 2020, I had my teeth examined by Dr. Artille. I was experiencing sporadic pain on my top left side of my mouth. Dr. Artille showed me the x-ray pictures that I had a couple of fillings that were cracked. I only planned to get my teeth cleaned that day, but the friendly staff helped setup the process so Dr. Artille could repair my fillings during my visit. I felt no pain during the filling repair process, and Dr. Artille is extremely detailed too. I no longer feel any pain. The entire staff from the front desk, to the person that took my x-rays to the person that cleaned my teeth are really nice and professional. I had a comfortable time too watching HGTV, while my teeth were getting fixed. This was a fun time at the dentist.

  • 5

    Eldorado199 199

      |   Google

    In the afternoon of July 13th 2020, I had my teeth examined by Dr. Artille. I was experiencing sporadic pain on my top left side of my mouth. Dr. Artille showed me the x-ray pictures that I had a couple of fillings that were cracked. I only planned to get my teeth cleaned that day, but the friendly staff helped setup the process so Dr. Artille could repair my fillings during my visit. I felt no pain during the filling repair process, and Dr. Artille is extremely detailed too. I no longer feel any pain. The entire staff from the front desk, to the person that took my x-rays to the person that cleaned my teeth are really nice and professional. I had a comfortable time too watching HGTV, while my teeth were getting fixed. This was a fun time at the dentist.

  • 5

    Joy Copeland

      |   Google

    My daughter has an Orthodonic appointment. They always treat her quickly and nurses listen to her. (Sometimes wires can be long and poke.). Dr. Pan is patient and always friendly.

  • 5

    Stacy M

      |   Google

    The staff is very friendly and welcoming. The hygienist was very nice and was gentle during the cleaning. Dr Arcila is very nice and thorough. I would recommend my family and friends to come here!!

  • 5

    Jessica Pearson

      |   Google

    Dr. Arcila and her staff are great. Very knowledgeable and fantastic customer service. I will be using them for years to come. If you are looking for a new dentist, you can’t go wrong here.

  • 5

    Diane Tarbutton

      |   Google

    Snowbird from MN had issue with a crown got in the next day. Excellent care and professionalism by ALL staff! Highly recommend this Ideal Dental near Tom Thumb. Thanks Much, Diane

  • 5

    Heather A-H

      |   Google

    Very professional! This is a top notch office. I was very nervous to use a new specialist given my complicated procedure, but it was one of the best dental experiences I’ve had.

  • 5

    Mathew Little

      |   Google

    I’ve been coming here for a little over 3 years. I came in needing a lot of dental work performed, and Dr. Arcila was patient and understanding of where I was coming from. During my first procedures there was a lot of care taken to make sure I was as comfortable as one can be, and had everything done cleanly and professionally.

    I still go for regular cleanings which are nearly a breeze at this point. I’m always treated respectfully, and there’s a whole group of people who remember me when I come back. Truly makes me feel like I’m not lost in the weeds.

    Overall I rate 8/8 would recommend.

  • 5

    Kelsi Tapper

      |   Google

    Extraordinary service! The staff, hygienist, and doctor are all incredibly wonderful. The front desk staff are warm and prompt. I called for information on teeth whitening and Jodie got answers to my questions and followed up on the same day. I feel like my questions matter when I call here. My fiancé and I both love this practice. You can’t pick a better place to entrust your dental health.

  • 5

    Matthew Storm

      |   Google

    Love the staff here and so very accommodating.

  • 5

    Andy Davis

      |   Google

    Hate going to the dentist but these guys are great. Definitely recommend you schedule all your dental work here

  • 5

    Monica Greer

      |   Google

    Smoothest wisdom teeth extraction.

  • 5

    Bradley Seagroves

      |   Google

    Awesome, welcoming, clean, and pristine office. Kind, inviting, attentive and caring staff. I’m new to the area and everyone that I met made me feel right back at home. Also having a knowledgable team that guides and helps figure out the right options for you is just awesome!

  • 5

    Victoria Ambriz

      |   Google

    My daughter loves coming here. The staff is always so friendly and nice.

  • 5

    Kendra Weers

      |   Google

    Everyone was so welcoming and sweet! I was in and out in a timely manner!

  • 5

    Kendria Alexander

      |   Google

    Staff was super friendly and attentive.

  • 5

    Alva Troy

      |   Google

    (Translated by Google) very well

    (Original)
    Muy bien

  • 5

    Paula Hintzel

      |   Google

    Very thorough and attentive to customer needs! Have the various physicians available onsite to carry out what is needed for dental care, not just general, but more surgical as well! Very impressed!

  • 5

    Tommy Boy

      |   Google

    Lauren at the front desk checked me in. Nice smile beautiful make up she was great. My doctor was very thorough in my cleaning and answered all my questions. The staff was excellent. Highly Recommend

  • 5

    Jamie Washington

      |   Google

    I cannot tell you how much I love this office! Dr Arcila and her staff are AMAZING! I have been coming here for a couple of years now, and have had many tough procedures performed by her and her staff. I had been to MANY dentists previously, who left me in worse shape than before I had seen them. She had her work cut out for her with me as a patient, but when I tell you she is the best at what she does, that is the truth. She is a truly gifted provider who honestly cares about her patients. She always makes sure you are comfortable while she is working, and she also makes sure you are 100% satisfied before you leave her office. Today she gave me the smile that I have always dreamed about, and for that, I will forever be grateful for her and the entire team at Ideal Smiles-Frisco. I highly recommend you see Dr Arcila for ANY of your dental needs.. BIG or small, she can handle it all. ❤️

  • 5

    Boo Diva

      |   Google

    Amazing and friendly place. I love going here. Very professional and caring. Such a clean office and beautiful staff.

  • 5

    Eva Sikes

      |   Google

    Never have to wait here. Everyone is friendly and helpful. Hygenists are awesome. It’s a pleasure to do tooth business with them