Dentist Reviews and Patient Testimonials

Here's what our patients are smiling about

At Ideal Dental of West Frisco, we believe a happy patient is our best referral. See what they have to say below!

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  • 5

    Eldorado199 199

      |   Google

    In the afternoon of July 13th 2020, I had my teeth examined by Dr. Artille. I was experiencing sporadic pain on my top left side of my mouth. Dr. Artille showed me the x-ray pictures that I had a couple of fillings that were cracked. I only planned to get my teeth cleaned that day, but the friendly staff helped setup the process so Dr. Artille could repair my fillings during my visit. I felt no pain during the filling repair process, and Dr. Artille is extremely detailed too. I no longer feel any pain. The entire staff from the front desk, to the person that took my x-rays to the person that cleaned my teeth are really nice and professional. I had a comfortable time too watching HGTV, while my teeth were getting fixed. This was a fun time at the dentist.

  • 5

    Eldorado199 199

      |   Google

    In the afternoon of July 13th 2020, I had my teeth examined by Dr. Artille. I was experiencing sporadic pain on my top left side of my mouth. Dr. Artille showed me the x-ray pictures that I had a couple of fillings that were cracked. I only planned to get my teeth cleaned that day, but the friendly staff helped setup the process so Dr. Artille could repair my fillings during my visit. I felt no pain during the filling repair process, and Dr. Artille is extremely detailed too. I no longer feel any pain. The entire staff from the front desk, to the person that took my x-rays to the person that cleaned my teeth are really nice and professional. I had a comfortable time too watching HGTV, while my teeth were getting fixed. This was a fun time at the dentist.

  • 5

    Joy Copeland

      |   Google

    My daughter has an Orthodonic appointment. They always treat her quickly and nurses listen to her. (Sometimes wires can be long and poke.). Dr. Pan is patient and always friendly.

  • 5

    Stacy M

      |   Google

    The staff is very friendly and welcoming. The hygienist was very nice and was gentle during the cleaning. Dr Arcila is very nice and thorough. I would recommend my family and friends to come here!!

  • 5

    Jessica Pearson

      |   Google

    Dr. Arcila and her staff are great. Very knowledgeable and fantastic customer service. I will be using them for years to come. If you are looking for a new dentist, you can’t go wrong here.

  • 5

    Diane Tarbutton

      |   Google

    Snowbird from MN had issue with a crown got in the next day. Excellent care and professionalism by ALL staff! Highly recommend this Ideal Dental near Tom Thumb. Thanks Much, Diane

  • 5

    Heather A-H

      |   Google

    Very professional! This is a top notch office. I was very nervous to use a new specialist given my complicated procedure, but it was one of the best dental experiences I’ve had.

  • 5

    Mathew Little

      |   Google

    I’ve been coming here for a little over 3 years. I came in needing a lot of dental work performed, and Dr. Arcila was patient and understanding of where I was coming from. During my first procedures there was a lot of care taken to make sure I was as comfortable as one can be, and had everything done cleanly and professionally.

    I still go for regular cleanings which are nearly a breeze at this point. I’m always treated respectfully, and there’s a whole group of people who remember me when I come back. Truly makes me feel like I’m not lost in the weeds.

    Overall I rate 8/8 would recommend.

  • 5

    Kelsi Tapper

      |   Google

    Extraordinary service! The staff, hygienist, and doctor are all incredibly wonderful. The front desk staff are warm and prompt. I called for information on teeth whitening and Jodie got answers to my questions and followed up on the same day. I feel like my questions matter when I call here. My fiancé and I both love this practice. You can’t pick a better place to entrust your dental health.

  • 5

    Matthew Storm

      |   Google

    Love the staff here and so very accommodating.

  • 5

    Andy Davis

      |   Google

    Hate going to the dentist but these guys are great. Definitely recommend you schedule all your dental work here

  • 5

    Monica Greer

      |   Google

    Smoothest wisdom teeth extraction.

  • 5

    Bradley Seagroves

      |   Google

    Awesome, welcoming, clean, and pristine office. Kind, inviting, attentive and caring staff. I’m new to the area and everyone that I met made me feel right back at home. Also having a knowledgable team that guides and helps figure out the right options for you is just awesome!

  • 5

    Victoria Ambriz

      |   Google

    My daughter loves coming here. The staff is always so friendly and nice.

  • 5

    Kendra Weers

      |   Google

    Everyone was so welcoming and sweet! I was in and out in a timely manner!

  • 5

    Kendria Alexander

      |   Google

    Staff was super friendly and attentive.

  • 5

    Paula Hintzel

      |   Google

    Very thorough and attentive to customer needs! Have the various physicians available onsite to carry out what is needed for dental care, not just general, but more surgical as well! Very impressed!

  • 5

    Tommy Boy

      |   Google

    Lauren at the front desk checked me in. Nice smile beautiful make up she was great. My doctor was very thorough in my cleaning and answered all my questions. The staff was excellent. Highly Recommend

  • 5

    Jamie Washington

      |   Google

    I cannot tell you how much I love this office! Dr Arcila and her staff are AMAZING! I have been coming here for a couple of years now, and have had many tough procedures performed by her and her staff. I had been to MANY dentists previously, who left me in worse shape than before I had seen them. She had her work cut out for her with me as a patient, but when I tell you she is the best at what she does, that is the truth. She is a truly gifted provider who honestly cares about her patients. She always makes sure you are comfortable while she is working, and she also makes sure you are 100% satisfied before you leave her office. Today she gave me the smile that I have always dreamed about, and for that, I will forever be grateful for her and the entire team at Ideal Smiles-Frisco. I highly recommend you see Dr Arcila for ANY of your dental needs.. BIG or small, she can handle it all. ❤️

  • 5

    Boo Diva

      |   Google

    Amazing and friendly place. I love going here. Very professional and caring. Such a clean office and beautiful staff.

  • 5

    Eva Sikes

      |   Google

    Never have to wait here. Everyone is friendly and helpful. Hygenists are awesome. It’s a pleasure to do tooth business with them

  • 5

    Roy

      |   Google

    The facility is very state of art. The staff starting from the office manager Yessi to the hygienists and Dr Arcilla, everybody was very professional and helpful. Each process was explained in detail, and there were no sales pitch involved. I was very pleasently surprised by the honesty of the dentist.

  • 5

    Kathy Helderop

      |   Google

    Thank you Ideal Smiles of Frisco! My family and I have had several procedures completed at this office. To be more precise; 4 cleanings, 10 filings, 4 wisdom teeth extracted, and 12 crowns, 6 of which were front teeth. Dr. Arcila is dedicated to making her patients feel comfortable and strives for “perfection,” which is reflected in her work. I was fortunate to work with her dental assistant, Megan, through the whole process. She is very patient and knowledgeable. In the office, Randii, was always helpful with all the paper work and billing. Thanks again Ideal Smiles of Frisco. We are a very satisfied family.

  • 5

    Trevin Warren

      |   Google

    Seriously the most caring, engaging medical staff I’ve ever come in contact with.

  • 5

    Elizabeth Daniel

      |   Google

    I went for my cleaning and it was a very great experience. My best cleaning ever,office very clean and organized. Best customer service from everybody.I will recommend it to all my friends and family

  • 5

    Mehdi Asgharifar

      |   Google

    Dr. Arcila is my favorite Dentist. She is incredibly helpful, thorough and informative. She did couple crowns for me and I couldn’t be more thrilled with the results. I highly recommend this place.

  • 5

    Ashley Williams

      |   Google

    Great experience, highly recommend this place.

  • 5

    Moreen Burns

      |   Google

    We shopped around for kids braces and we love idealsmiles in frisco location. Dr Cramer is great!

  • 5

    Greyson Kirk

      |   Google

    All around great experience!

  • 5

    Stacey Reid

      |   Google

    I highly recommend Ideal Smiles not only the dentist is awesome but the whole staff is definitely focused on providing an outstanding customer experience. I wanted to specifically give recognition to Chelsea. She went above and beyond my expectations with her willingness to help! Chelsea has been extremely friendly and caring when assisting my husband with scheduling his oral surgery. Ideal Smiles is lucky to have her on their team! Thank you 🙂

  • 5

    Donald Zoller

      |   Google

    Great Experience! From the front desk to the examine and cleaning, the office staff was friendly, professional and efficient. With all the dental offices to choose from, Ideal Smiles, Frisco is by far the best. Highly recommended! They are a “five star.”

  • 5

    Katie Page

      |   Google

    I liked this place. The staff is super friendly and informative. I will definitely be returning!

  • 5

    Amy Pedid

      |   Google

    These guys put my old dentist office to shame! Seriously. The front desk is usually busy but very nice and attentive. The wisdom teeth doc they have there did a fantastic job and they were able to get me a quick follow up apt when I asked. Going here again!

  • 5

    Adam Drexler

      |   Google

    Knowledgeable and friendly. I’d recommend them to anyone!

  • 5

    Alisa V

      |   Google

    From the first call to the last filling, I recommend this office for all your dental needs! I’m so glad I found Ideal Smiles Frisco for myself and my family. Thank you to EVERY SINGLE PERSON in this office for such a calm, welcoming experience. Great place! Great staff! Great dentists!! Our family is sincerely grateful. 👍🏻

  • 5

    Melissa Silvestro

      |   Google

    Alex is truly the best hygienist I’ve ever had. He’s knowledgeable, caring, and dedicated. He truly cares about his patients. I’ll never leave this practice as long as Alex is there.

  • 5

    Felipe Morales

      |   Google

    my visit to ideal smiles frisco was a very pleasant experience. I have not been to the dentist in a while so finding an office with with a staff with great professionalism and attention was a must for me. In ideal smiles frisco I found everything I was looking for. The front desk greeted me as soon as I walked in the door and were also very helpful and cortious with questions I had. When I was called in to see the Dr, the assistant who took my X-rays was very careful and informative of all she was doing. I had my teeth cleaned by a very professional hygienist who was very good in providing me with information on how to better clean my teeth and provided me with tips for general care. The Dr at this location is very knowledgable, gentle and I can tell she cares for her patients well being. I am definitely coming back.

  • 5

    Mary Ellen Snow

      |   Google

    My husband and I are very pleased with the dental help we have received. All staff members are courteous and efficient.

  • 5

    Jason Rodriguez

      |   Google

    I enjoy having my dental exams at Ideal Smiles. Friendly and knowledgeable staff, plus they have coffee in the waiting room. Winner in my book.

  • 5

    Mohita Sachdeva

      |   Google

    This is the review on behalf of my husband. The staff was very friendly, especially Alex and Kevin. Dr. Alicia is very thorough and made us comfortable. The billing and pricing was kept transparent, Addie was friendly.