Dentist Reviews and Patient Testimonials

Here's what our patients are smiling about

At Ideal Dental Winston-Salem, we believe a happy patient is our best referral. See what they have to say below!

  • 5

    Yvonne Galloway

      |   Google

    The Dr. Was so comforting to me. And very concerned about my all my needs. The staff was nice and friendly.

  • 5

    Jennifer Lindenmayer

      |   Google

    Excellent customer service! Super friendly and so helpful with my daughter’s dental
    emergency. Able to get her an appointment same day. Jameisha and Dr Jackson were a pleasure to speak with on the phone.
    5+ Stars!

  • 5

    Tosha Day

      |   Google

    Very good place the nurse was great held my hand during my procedure & the dentist was great as well very nice he explained everything to me he assured that I will be fine he did an awesome job Thanks!!

  • 5

    Myssy Hege

      |   Google

    This was my second visit. My 1st visit was great other than the very rude aide. My 2nd visit was so much better! My aide CAITLYN made it so much better! Not only was she very informing as to what she was doin but her and the doc put me completely at ease!

  • 5

    Latoya Dawkins

      |   Google

    I had the best experience ever with Dr Jackson and assistant Diamond. I went in for a root canal and I didn’t feel a thing, It was painless and I felt very comfortable. They both made sure I was ok by checking on me often. My tooth looks amazing I’m behind satisfied with my results. I will not let anyone touch my teeth except Dr Jackson

  • 5

    Lashawn Pinkston

      |   Google

    Friendly staff. Gets you in and out.

  • 5

    Kathie Tally

      |   Google

    Dana was easy to be around. She worked quietly, quickly, and efficiently. A pleasure.

  • 5

    Debra

      |   Google

    I switched to this company and had a great initial visit. My dental plan was explained thoroughly, and they will work with my schedule. I was also able to complete the first part of the plan. The hygienist carefully scaled my gums without causing discomfort.

  • 5

    Sohanna Breeden

      |   Google

    Very friendly and willing to share information

  • 5

    Earl Manigoat

      |   Google

    Good experience. The employees were helpful and very informative. Caitlin was great and very professional.

  • 5

    Nichol Barnes

      |   Google

    I absolutely loved the service at Ideal Dental. I had a bad toothache and I didn’t know what or where to go. I called ideal dental and they were able to see me and pull my tooth. They were pleasant and very professional and made me very comfortable.

  • 5

    Tina Holbrook

      |   Google

    From the time I walked into ideal dental from the receptionist to the dental assistants and the dentist was very professional caring kind they all went above and beyond to make me feel comfortable and secure I recommend everyone for their dental needs to go to ideal dental you will not regret it thank you.

  • 5

    Ceeto Believe

      |   Google

    Everyone there was so nice and helpful.
    Caitlyn took good care of me and made my time there fun and understanding and simple.
    Thank you guys very much.

  • 5

    Sheryl Session

      |   Google

    Excellent Dentist Office. Friendly and Helpful

  • 5

    Diamond Davis

      |   Google

    Mr.Jackson and Ms.Diamond was the best very patient and nice to me. 10/10

  • 5

    Alice Ledford

      |   Google

    My routine cleaning was today. I can’t say enough good about my fantastic Hygienist -Dana and Dr. Jackson plus doctor Jackson’s assistant Marsha.
    I have been with Dr. Jackson since back in the Winston Salem dental group days ,before the buy out by Ideal Dental..
    Don’t know what they make, and don’t care ,but whatever it’s, they need more for their excellent work and caring attitude and love for their customers…

  • 5

    Kayla Wahl

      |   Google

    Amazing! They really take the time to make you comfortable, look at all of your options and they work fast without losing any of the quality! What has taken me 3 years to get out of other dentists took me 30 minutes to set up with Dr Jackson and Marsha!! 10/10 recommend! I have never looked forward to dentist visits but they genuinely are the best and make everything so easy and comfy! They even worked with my high anxiety ticks!

  • 5

    Dee Dee Matarazzo

      |   Google

    Dr. Jackson and his staff are awesome. The office manager was great, she explained things to me .
    Definitely not going anywhere else.

  • 5

    Jasiah Brand

      |   Google

    Mya and Dr. Jackson are amazing, the best wisdom tooth extractors. Experts!

  • 5

    X Prowler

      |   Google

    Got a Root canal and the Mya was talented at her Job. Dr. Jackson was very informative. The whole office staff was funny, friendly, and welcoming. I would recommend this place to anyone. Mya and caitlyn are the bomb. Jameisha run them their money. Love yal!!

  • 5

    Andrew Miller

      |   Google

    Called in looking for an emergency dentist on a Saturday. They accept new patients with an emergency before noon. I rushed over and they had me in a chair in 45 minutes. Very personable and friendly staff. Gave me options for care and respectfully accepted my decision to go see a Specialist on Monday. Wrote me a referral as well.

    I may have to switch dentists. Had a great experience and the office has a good vibe.

  • 5

    Caitlyn

      |   Google

    Dana’s meticulous approach to my cleaning left me thoroughly impressed! Not only did she diligently address any missed areas during flossing, but her commitment to ensuring a top-notch cleaning made me feel completely at ease.

    Moreover, Dr. Nathani’s exceptional care in treating my Invisalign has been nothing short of amazing. His attentiveness to my satisfaction with the outcome has been remarkable. I’m eagerly anticipating receiving my refinement trays, confident in the continued excellence of my treatment.

  • 5

    Shirley Andres

      |   Google

    Everybody was great, they explained everything that needs done with you and wait on your answer before they do anything.

  • 5

    Angelleen

      |   Google

    Really good service, and everybody was so nice. Mya was very good in making me feel comfortable for it being my first visit here and she was very kind.

  • 5

    Wolfpack. Hairston

      |   Google

    The team and staff at Ideal Dental is very professional and they care about the patients and I appreciate that .

  • 5

    Annie Rose O'brien

      |   Google

    Really good experience! Very thorough and detailed dive into how my mouth bones are doing. Mya was amazing and walked me through everything + let me know about resources/services provided there — cannot say enough good things about her!

  • 5

    Dana Franklin

      |   Google

    Everyone from receptionist to doctor was amazing and polite.

  • 5

    Marva Jordan

      |   Google

    GREeTTTINGZZZZ All! Dr Jackson, you are Phenomenal, Empathetic, Patient, Precise, Swift but Thorough! This is what I Experienced with you in my fearful experience of going to the dentist! Im Grateful, and Appreciative that you’re in such a position and for All that you do and All that you Are! These Qualities that you possess not all carry but you have. My dental project that I’m going through I’m very excited and my mouth feels better thus far. Im also Pleased with the stress Free payment plan that is offered to the client’s, to Ensure dental work. I will see you all the next return. Oh by the way the hygenist she also has a a gentle caring touch! I Appreciate your Team and no Regrets , and would recommend. Thank you, you ALL Rock!!! CheerZzzzZ!!!!

  • 5

    Dej La

      |   Google

    Great energy, positive experience, and their professionalism is top tier.

  • 5

    Tyrone Fultz

      |   Google

    Great service

  • 5

    Carolyn Joyce

      |   Google

    Everyone was great. Only thing I have problem with is that I’d spoke with dentist when first came in and explained that I needed my dentures before I went out of town March 28th. I called back after looking at calendar for my extractions and and when my wax impression would be back and then when my permanent dentures would be back. I needed them earlier the dentist had told me they could be back sooner. But the girl I talked to said was $100 for Rush,I was never told that in the beginning so I need another solution to get them back by March 28th cause I don’t have $100 I’m on disability. Thanks for your help everyone is great there(the ones I’ve dealt with) anyways. Thanks Carolyn Joyce

  • 5

    Mercedes Smith

      |   Google

    I’ve never been to Ideal Dental! First place that takes walk-in takes my insurance & accepting new patients! They were all nice &friendly! I waited maybe 45 mins to be seen considering I was a walk-in NO COMPLAINTS about that! Katelyn and Dr. Nathani we’re great!! We laughed and I felt at home! I’ll definitely will be back. Actually might move my girls to this office as well!!

  • 5

    Wayne

      |   Google

    Been twice so far Dr Jackson is a great dentist and the staff is awesome.

  • 5

    Michelle

      |   Google

    Great experience! Friendly, comfortable environment, compassionate and welcoming professionals.

  • 5

    Veronica Mock

      |   Google

    The wait time wasn’t long. The person. Who took care of me was very patient and made sure that my partial fitted perfectly. She did a great job.

  • 5

    Toni Melton

      |   Google

    Love everything about this place

  • 5

    Dariana Janai

      |   Google

    Great dentist office! Dr. Jackson is very professional and fast! I will never use any other dentist

  • 5

    Defonzio Willis

      |   Google

    Today’s appointment went as planned, everybody was very nice especially Caityn with a “C” and Dr. Nathni.

  • 5

    Wes Bryan

      |   Google

    I went for an initial appointment today. Mya was very friendly and made my time there more enjoyable. I look forward to coming back!

  • 5

    Kat R

      |   Google

    Dr Jackson is a wonderful doctor.

  • 5

    Quishonua Stokes

      |   Google

    Dentist was great and he took care of me right away.

  • 5

    Jim Fox

      |   Google

    Dr Jackson was very professional and informative on the procedure I had done. I highly recommend him if you need any dental work done.

  • 5

    Sherard Chadwick

      |   Google

    The DA Mya was great! Even when the X-RAY equipment was malfunctioning she stayed friendly, calm and diligent at getting the task done.

  • 5

    Glenn Hernandez

      |   Google

    Great office everything was speedy but thorough. Friendly staff. Maia was a great help.

  • 5

    Kayla Byers

      |   Google

    Love the staff nice place also I highly recommend Kaitlyn the best they have their. If it’s not Kaitlyn I do not want anyone. Kaitlyn seen that I was over whelmed with the information given to me an I was starting to have a anxiety problems, she jumped right in an comfort me and explain things to me. I highly recommend this dentist. They make you feel like party of the family.

  • 5

    Katie Woody

      |   Google

    Dental assistant Kaitlyn was very attentive to my daughter during my appointment! I was embarrassed and a little ashamed to bring her at 4 yrs old, but due to today being a teacher work day I had no other choice. Kaitlyn tended to her while the Dentist examined me and prepped me for the treatment plan. This is my 2nd visit to this office, and I am so comfortable with the staff.

  • 5

    Frances Yokeley

      |   Google

    I had a tooth break and left a jaged piece that was cutting into my cheek and tongue. They worked me in! Staff very friendly and Dentist is good to work with.

  • 5

    Lakeia Watson

      |   Google

    Caitlyn and Dr. Nathani were very good at what they do. They made me feel very comfortable. I look forward to returning ☺

  • 5

    Tyler Cannon

      |   Google

    Excellent Dental Office for anyone new to the area or interested in changing providers …. Dr. Nathani is very professional & takes the time to discuss treatment options as well as looks out for your budget. He is surrounded by an excellent staff that is very friendly and knowledgeable. The practice is time efficient and affordable. Thank you for everything that Ideal Dental does for the community & my Family.

    Dentist: Dr Nathani
    Dental Assistant: Caitlyn & Yami
    Front Desk Rep: Bryana
    Office Manager: Jameisha

    5 Stars Rating !!!!

  • 5

    Hailey Pegram

      |   Google

    very great first appt went w my boyfriend and the assistant we had Mya was awesome she definitely calmed the nerves and was very funny! dr jackson was great as well filling us in on all the details!!! will be back!

  • 5

    M Wright

      |   Google

    So I just left this office crying because I was SO HAPPY with the results of my new smile. Dr. Johnson really did an AMAZING job. Everyone was personable and informative. I Highly Recommend them!! (Thank you so much!!)

  • 5

    Charity Talbert

      |   Google

    The staff was wonderful and very attentive! My dental assistant Caitlin was AMAZING helped me feel very relaxed ! Normally I’m very nervous when goin to the dentist but this was hands down the BEST experience I have ever had !! I will recommend them to everyone that needs dental work done

  • 5

    Judy Evans

      |   Google

    Caitlyn Was excellent. This is the best dentist office i have ever been to.

  • 5

    Tyler Whitaker

      |   Google

    I love this dentist’s office. All of the staff are so polite and friendly and so professional. I feel confident that I’m in good hands no matter who is providing my dental needs. If you’re in the market for a dental night guard the products they provide are top of the line. I recently had my teeth cleaned and felt like a new person after I left. The dentist is professional and made any necessary recommendations to me along with a price before the procedure.

  • 5

    Charles Carson

      |   Google

    Miss Kaitlyn (I hope I spelt it right) was very helpful and patient with me along with everyone else. Everyone I met there was extremely nice and helpful as well🙏

  • 5

    Sheril Heard

      |   Google

    I have never been so excited about going to a dentist till now. All the staff is awesome at my location at 336 E Hanes Mill Rd. I even got my husband to go there and he’s a big baby. I love these people and there services

  • 5

    Nadir Alnajar

      |   Google

    Such great staff. They make me feel so welcomed, safe, and comfortable. Caitlyn is my favorite she is so sweet and fun to talk to!!!

  • 5

    Sherry Harrison

      |   Google

    Awesome staff and dentist. Very compassionate!

  • 5

    Mark Sundloff

      |   Google

    I went for first time and had filled paperwork online I was greeted and saw dental assistant Austin and he was great. Took 18 X-rays of teeth. Then saw Dentist Ajay Nathaniel DDS. He gave great exam and was very nice. I’m looking forward to my second visit and teeth cleaning. Recommend this practice highly 5 stars.

  • 5

    Crazylife Vlogs

      |   Google

    Let me just say just got off the phone with the receptionist KAITLYN and I am Soo pleased she answered all my questions and even gave me more information then what I asked she was soo patient with me! I will Definitely be calling back to make my first appointment with them . If she didn’t get a Christmas bonus then she deserves it !!!