Dentist Reviews and Patient Testimonials

Here's what our patients are smiling about

At Ideal Dental of Addison, we believe a happy patient is our best referral. See what they have to say below!

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  • 5

    Shay Latham

      |   Google

    The best hands down! I was seen by DR. Benton and Stephanie, they were AMAZING! I’m a mother of 7 and I’m always at the dentist with my children so I have not been to a dentist for a few years now. My children’s teeth are perfect but not mine. Anyway, My tooth cracked and I needed a root canal completed. They saw me on short notice, had a clean office, they both were SUPER POLITE and I didn’t feel a thing! They had angel hands. Lol. They had flexible payment plans to make things even better! They have found a loyal customer! Thank you for understanding and being kind!

  • 5

    Myloh Remora

      |   Google

    Great everything!!!
    I was so nervous and they made me so comfortable
    Seriously no pain on the tooth extraction
    A great nurse and great dentist!
    Will be back

  • 5

    Jessica Coppedge

      |   Google

    The staff are so friendly, kind, and knowledgeable! Thankful for how comfortable they made me feel at my most recent trip! I’d definitely recommend!

  • 5

    Delinda Pettitt

      |   Google

    I have been going to the Addison location of Ideal Dental for a few years now and have always been very pleased. The staff is very friendly and professional and the location is very convenient.

  • 5

    G S

      |   Google

    I highly recommend this dental office! The customer service is excellent!

  • 5

    Nelson Bowers

      |   Google

    Great Staff. fast appointments. Edit: this review was paid for via discount. Just so you know.

  • 5

    Annessa Mariah

      |   Google

    This is the best dental office hands down! The staff is always so friendly and attentive. I have not only used them for regular dentist checkups but am receiving Invisalign services. Could not be any happier.

  • 5

    Stefanee Calk

      |   Google

    I have had all my dental care needs met far and beyond at this office, from general dentistry, oral surgery, and orthodontics team . I have referred friends and family to this office and will continue to do so!

  • 5

    H J

      |   Google

    A fantastic experience! Excellent customer service and detailed care. Fun and energetic staff! Awesome hours of operation with Saturdays as an option!

  • 5

    Candace Shelton

      |   Google

    Great staff! Convenient location! When I arrive staff call me back immediately at appointment time

  • 5

    Martha Goode

      |   Google

    I have been coming to Ideal Dental since they opened. Everyone is super nice and accommodating and have help my with my fear of the dentist. I tell anyone looking for a new dentist to go there.

  • 5

    Kierra Smith

      |   Google

    Dr. Benton was great! I loved that I was not forced to do anything. She verbalized her concerns with my teeth and prioritized them. She explained why she chose to prioritize one over the other needs for me. I also loved that I didn’t see a million different people during my visit. There were only 4 different interactions in which they introduced theirselves multiple times and their title. It felt like family. Deidra (spellcheck?) did an amazing job cleaning my teeth and someone else did the polishing which was also exceptional. Loved every bit of it. Definitely wouldn’t mind investing my money in allowing Dr. Benton to do everything she suggests.

  • 4

    Jason Spenrath

      |   Google

    Overall good experience. Only concern is scheduling. My appointment was at 3 for a cleaning and it was after 5pm before I was done.

  • 5

    Kyong Han

      |   Google

    ^_^ <3

  • 5

    Yotonca Hargrove

      |   Google

    Very Very Professional….The Best Dental experience that Ive ever had. Highly Recommend. My Dental search is over

  • 5

    Melissa Reddington

      |   Google

    I love that they are open on Saturdays. I was able to get in early. Taelor & Stefane are wonderful! Diedra has been my hygienist for a couple of years and she it top notch. I’m very happy with Dr. Betances, she is super thorough and doesn’t try to push any procedures that aren’t necessary.

  • 5

    Sam Ihsan

      |   Google

    Very friendly and professional staff. I had a great experience, my cleaning was smooth and easy.

  • 5

    Hugo Guerrero

      |   Google

    From the moment I walked in I was greeted and treated very friendly and kindly by the staff. I’ve never been so comfortable in a dentist office. Very very very professional courteous people.

  • 5

    Monika Welch

      |   Google

    Everyone is always so pleasant when I walk in. My orthodontist is awesome! Definitely where you want to go for braces! Dr Pedersen is great! This is the second time I’ve had to wear braces and Dr Pedersen has actually made my teeth look better than the first ortho did. I’m excited to see how they turn out!

  • 5

    Duke Sewel

      |   Google

    Dr. Diala and the team at Ideal Dental in Addison were nothing short of amazing. The moment I walked in I was greeted with warm smiles and cheerful greetings. I consider myself to be an extremely anxious person when it comes to anything dentistry and the team here was phenomenal at explaining every step of the process and making myself feel at ease. I’ve never been into an office where the whole team was so full of energy and vibrant personalities! Dr. Diala was very knowledgeable and welcoming! I will be recommending Dr. Diala and team to everyone I see! I cannot thank them enough!

  • 4

    Pamela Bell

      |   Google

    Had an emergency where temporary bridge cracked and broke off and ideal dental was able to take me in as referral from Willow bend location. I was very pleased with Stephanies work with replacing the temp. Looked so much better than what was in there previously. I was very please and would come back

  • 5

    Rebeca Hernandez

      |   Google

    So lately I’ve been going review crazy because customer service is SUPER important to me and I cannot stress enough how happy I’ve been coming to ideal dental. From walking into the door and being greeted to getting the work done with making the dentist and assistance making sure you’re comfortable. Everyone I’ve come across that works here is super nice. Both Stephanie’s, along with Taylor, Christina and of course Dr. Betances, they’re just so so SO AMAZING. I had originally came here a couple years back and due to getting married with my name change at the same time of getting my new insurance there had been issues but they made sure that they took care of me. You don’t come across great customer service as much these days and here, it’s just genuine.
    Thank you guys so much!!! -Rebeca H.

  • 5

    Wayne Stark Jr.

      |   Google

    Best experience I have had at any dentist office. Staff was welcoming, friendly, and very knowledgeable about concerns I had while at the Dentist!

  • 5

    Bianca Monique

      |   Google

    This was my first time at Ideal Dental. I went in for a 6 month cleaning. There was hardly any wait time and the staff was amazing!!! Everyone was very welcoming and professional. They made me feel very comfortable. I will definitely be visiting again!

  • 5

    Jamie Brand

      |   Google

    I wasn’t planning on writing a review, but Dr. Diala and Hannah were fantastic! They were so pleasant and patient with me. I am looking forward to going back.

  • 5

    Vicente Aguilera

      |   Google

    Love this place they are always smiling. I came in for a root canal and crown. The out of pocket was a bit much but they worked with me who does that know of days!!! They made me feel so comfortable during me procedure I’m definitely coming back and bringing the family. Thanks Ideal Dental!

  • 5

    Jordan Calk

      |   Google

    I was recently in to have a permanent crown seated. I’ve been seen by both doctors and they have both made me feel at ease getting treatment, I tend to get anxious with anything to do with the dentist so this is a big plus. The front office staff is always so nice and helpful. I would absolutely recommend.

  • 5

    Beth Johnson

      |   Google

    Love this Office! Wonderful staff! I will definitely be recommending to my friends and family!

  • 5

    Woliver24

      |   Google

    The staff is amazing. All the ladies are so kind and beautiful….☺☺.. My teeth look amazing…❤❤❤

  • 5

    Gurkamal Rakhra

      |   Google

    Awesome staff and services. Dr B and Hannah took great care of my dental issues. Totally recommend it. 👍

  • 5

    Adriana Ocampo

      |   Google

    I’m new to Dallas. I went to Ideal Dental of Adisson today for my biannual dental visit. I saw Dr. Holmes. He was very thorough, knowledgeable, professional, and showed interest. In addition, the office was very comfortable and the staff was very friendly and professional.
    I would highly recommend Ideal Dental of Addison.

  • 5

    Jam Niel

      |   Google

    Fantastic place, my first time here the girls up front plus the doctor’s everybody makes you feel very comfortable I would highly recommend this dentist office everybody works really hard to get all your needs met even making everything affordable. Also a big thank you to Stephanie and her office manager for making it affordable! If you’re looking for a really good dentist office and you’re wanting a really good outcome I would come here and thanks again to Dr. Betances and staff for making my first time and my dental needs great!

  • 5

    Heather O'connor

      |   Google

    I love Ideal Dental of Addison! The front desk girls are always so kind and accommodating when I walk in, I felt welcome right away on my first visit. The hygienists are friendly and helpful, Brandon was especially gentle while cleaning my teeth and taking my x-rays. Dr. Holmes is so knowledgeable and personable with his patients! I used to dread going to my annual dental visit, but now I genuinely enjoy being at this office knowing I am in great hands. I can’t thank them enough!

  • 4

    Shandell Hudson

      |   Google

    Great office everyone was great friendly and curtious! Office clean and very nicely decorated.
    Dr Holmes was great answered all of my questions and was very gentle! My original complaint was two teeth that had been bothering me. He was very good at not causing any additional pain and getting me all fixed up.
    Only thing wasn’t so great was the deep cleaning I received!
    I already had major gum tenderness from the teeth that had been bothering me! Then the procedure by the Dr putting in my fillings!
    But then came behind that with a deep scaling cleaning it was so painful!
    I don’t know if it was the tenderness of my gums are if the guy that was doing the procedure just wasn’t very skilled are heavy handed are what!
    But it was terribly painful!
    I left the office at 12 noon and my mouth was still tender and swore around the gum line at 8pm I had to take some Advil it was really bothering me!
    All in all my experience was good I’ll most definitely return for my whitening treatments!
    But I’ll let someone else do my cleaning next time! lol

  • 5

    Falandis Harris

      |   Google

    Was a bit nervous since it has been about 3 years since I had a dental appointment, but everyone there is very professional and friendly. I’m from out of state and I needed a deep cleaning and 5 fillings, the price is aLOT more afforadable than where I’m from so I not only saved a ton of money but was treated very kindly. Dr. Holmes (dentist) and Deidre (dental hygienist) are the best. I recommend this establishment with the utmost confidence. 😁

  • 5

    Efstathios Maroulis

      |   Google

    Can’t speak highly enough about the staff and team – thank you Deidre and Dr Holmes for the amazing experience. Will be back in 6 months 😊

  • 5

    Sara Archer

      |   Google

    Incredibly nice and efficient staff. I was transferred from another office that had severe service issues and could not have been happier with how the Addison office handled everything. Highly recommend for General and Ortho!

  • 5

    Irina Valerio

      |   Google

    I had a great experience at Ideal Dental today. All the stuff members were very nice and accommodating and Dr. Michael Holmes is the Best Doctor I ever had.
    Thank you Ideal Dental!