Dentist Reviews and Patient Testimonials

Here's what our patients are smiling about

At Ideal Dental Lake Highlands, we believe a happy patient is our best referral. See what they have to say below!

  • 5

    Rosalind Ross

      |   Google

    VERY PROFESSIONAL AND FREINDLY STAFF HIGHLY RECOMMEND IDEAL DENTAL LAKE HIGHLANDS.

  • 5

    Chris Foxx

      |   Google

    This dentist is amazing they are very knowledgable and really care about their clients health and even their schedule because i told them i had an 11 am call and they made sure i got that call done! 😂 definitely 10/10 recommended

  • 5

    Jewls

      |   Google

    The stuff and doctor were amazing. Thank you for all of your help and patience. I appreciate it so much !!

  • 5

    Robert Power

      |   Google

    My first time here and staff was very friendly and professional.

  • 5

    Alexis Jackson

      |   Google

    The office is beautifully decorated and the service is great. Everyone from the receptionists, dental assistant, and dentist were nice and professional!

  • 5

    Chassidy Johnson

      |   Google

    I love Ideal Dental from the staff to the doctor David Pardo-Sanchez they’re patient , transparent , exceptional customer service, and most importantly great at their jobs. I’ve been going here for 3 years and I would recommend them to anyone!

  • 5

    Melina Acosta

      |   Google

    Super understanding and accommodating when I showed up a little late for my first appointment after getting locations mixed up. All of the staff were thorough, patient, and genuinely kind. The technology and equipment used are top notch and made my exam/cleaning experience surprisingly comfortable. I have been looking for the right dentist’s office for a few years now and I’m glad I found it!

  • 5

    C Black

      |   Google

    Great service, clean spaces. Everything checks out. The only opportunity is the wait times. About 30-40 mins from appointment time to “service” time. BUT, Mikaila did such a great job at guiding through the steps and engaging in conversation to help pass time and not feel like a long wait.

    Thanks for the service. Will come back.

  • 5

    Esteban A. Zaragoza

      |   Google

    Great service since I called to do the appointment for my Kid, X-ray were super fast and Dr. speaks Spanish, that’s great for my daughter and wife as they are English learners 100/100

  • 5

    Hilda Peterson

      |   Google

    Such a great experience. I don’t like coming to the dentist but the staff was so welcoming and patient with me. Scott and Sharon are the friendly and welcoming faces that will greet you. Very knowledgeable with your insurance benefits. Mikaela and Dr Prado were so gentle and efficient. I’m very happy I found this office.

  • 5

    Maria

      |   Google

    Everyone is so nice

  • 5

    Lindsey Phillips

      |   Google

    Super friendly, patient, and thorough. I usually dread going to the dentist, but this was the first time I had a good experience in years. The hygienist was excellent. Usually, the first visit scans take forever, but it was quick and easy. The dentist was fantastic and gave a detailed plan for my fillings without the guilt trip 😂. I was overdue for a dentist visit and was expecting the worst, but they made it easy and comfortable. I’m so glad I changed to them. Highly recommend.

  • 5

    Melissa Stephens

      |   Google

    The staff are very caring and accommodating.

  • 5

    Tramaine Blakely

      |   Google

    Great dental office , everyone is pleasant. Doctor did a great job on my crown and I will be using him as my general dentist from now on !

  • 5

    Lisa Reyes

      |   Google

    Wonderful staff and kind with my son and I.

  • 5

    Pjade

      |   Google

    Absolutely love this dentist! It had been a while since I had my last cleaning, the staff here was super sweet and made me feel very comfortable. I highly recommend this office.

  • 5

    Randy Walding

      |   Google

    Dr.Pardo and all the staff are completely professional and provide exceptional dental care. I have had other dentists through the years and this office far exceeds all others!

  • 5

    Nard Nabors

      |   Google

    Good evening.I just wanted to give my insight on my visit to Ideal Dental.I must say my appointment was Allllll the way IDEAL.First,I was warmly greeted by Scott and Sharon.They were totally professional and informative in what to expect on my visit and explained the ins and outs perfectly.When my name was called ,I went to one of the rooms and was immediately helped by Suzy.While she giving my x-ray(fyi,their technology was better than other places I have been).I had good conversations with Suzy ,come to find out that she has been in denistry for ten years and to add ,her passion has always been denistry since she was a lilttle girl.She looked so yoing,lol She even ended up working for her childhood dentist at one time .How cool was that.. Then i was greatly taken care of by Dr.Pardo and his assistant Shea.Wowwwwwww,they explained showed and taught me things about my teeth that I Never knew.Do’s and Dont’s for my everyday procedures.After my superb session and my excellent cleaning by technician Shea,I was sent back up front where Sharon thoroughly explained my treatment plan and what to expect the next few months.Overall,my visit was on point and and the staff Really made my day .I suggest this dentist office if you truly want to have a healthy and beautiful smile.Thank you.

  • 5

    Alejandra Palomares

      |   Google

    My first experience at Ideal Dental Lake Highlands was 10/10! Iovani, in particular, was beyond helpful and made the atmosphere very calming. The doctor answered all my questions and made me feel comfortable. Looking forward to my future visits!

  • 5

    Jesus Flores

      |   Google

    Great location! Dr. Pardo is great, and very attentive.

  • 5

    Natalia Correa

      |   Google

    Recommend 100% I am very pleased with my first visit. They were very thorough and detailed of what was my situation and what options I had available. Jovani and the Dr. walked me through every step and made me feel very comfortable. Will definitely continue coming here for my dentist visits.

  • 5

    Rachel Clemente

      |   Google

    The best dental office I’ve gone so far! Everyone is so nice and honest. I’ve never had that much fun before ?

  • 5

    Martha Va

      |   Google

    I brought my father to Dr. Pardo-Sanchez who truly took the time to listen to my father’s concerns and shared his professional recommendations. Dr. Pardo designed a dental treatment plan that best aligned with my father’s wishes and his recommendations. My father has been very happy with care received by Dr. Pardo. He truly is an amazing dentist. I will be scheduling an appointment with him myself.

  • 5

    Lynne Darden

      |   Google

    Hygienist needs to remember to I need to introduce himself and tell patients his name. Especially since he is putting hands in people mouth. Jovani was nice too.

    I love the Dentist too. He is very thorough. Thank you for making me smile today. I had a great check up.

  • 4

    Abdul Ayubazi

      |   Google

    It is a place to visit about you and your family dental issues. I am visiting since 2018 every six months. I didn’t see any issue to point out. Good service, Kind doctors and nurses, helpful front disk. I need to move my other kids from Great expression Pleno.

  • 5

    Felicia Ledbetter

      |   Google

    The staff and doctor were really great at explaining everything to me.

  • 5

    Nicole Fischer Cosio

      |   Google

    Had a great experience at Ideal Dental Lake Highlands. Dr. Pardo and his team treated me well. Dr. Pardo is a meticulous dental provider who goes into great detail during his diagnosis. I know this for a fact because I am a dentist myself. He gave an honest and fair dental plan to fit my specific needs. I will recommend his practice to all friends in the area.

  • 5

    Rhetticulous

      |   Google

    Iovani was very kind and helpful he explained and awnsered all of my questions. Normally i don’t like going to the dentist but he made it easier for me

  • 5

    Matt Jackson

      |   Google

    Great staff. Very helpful and informative. Was able to accommodate me to reschedule on short notice. Highly recommend.

  • 5

    Stephanie R

      |   Google

    As a new patient, they scheduled me right away. I am so happy I found them because a previous dental office wanted to place me two crowns, but the doctors here assured me that it was not necessary! In the contrary, they advised against it. I am pleased with my first visit and look forward to my cleanings here

  • 5

    Jessica Murray

      |   Google

    Everyone at Ideal Dental is always so kind, and they are always very prompt and work well with your schedule. Love it here!

  • 5

    Allen Gordon

      |   Google

    A 5 Star experience all the way. The staff and dentist were super-attentive. The oral exam was non-invasive, comfortable and detailed. Dr. Parr’s was amazing. This may have been the most informative dental care conversation I’ve experienced. I have a much better understanding on dental care on this side of 50. Actually looking forward to my next exam and procedure.

  • 5

    Michael Forson

      |   Google

    I went in for fillings and a follow up on a crown I got a few weeks back and once again I had a awesome experience. Anytime you fall asleep while the dentist is working on you, you know they’re top notch. I dozed off twice lol. All I can say is if you’ve had a not so pleasant experience at the dentist you need to go to Ideal in Lake Highlands. It’s no exaggeration when I say everyone at this location is the best. They’re professional, personable, and just make you feel like you’re a friend. If I moved an hour away, I’d STILL come to this location. That’s just how good they all are!! Thank you!!

  • 5

    Acura Blaylock

      |   Google

    I love the doctor here! He communicates very well and is honestly a miracle worker. I have trust issues when it comes to dentist. He was the first dentist I went to in Dallas and I have not looked for another dentist since. Come here if you’re looking for a trust worthy dentist office!

  • 5

    Julia Govea

      |   Google

    I’ve been coming here for a couple of years and moved and still drive to this location. The staff is really friendly

  • 5

    Gisselle Herrejon

      |   Google

    Super helpful and nice

  • 5

    Emauni Brooks

      |   Google

    Customer service is great. Greets you right when you walk in. Dentist is very knowledgeable and informative. Dental assistants are nice too.

  • 5

    Jennifer Laamri

      |   Google

    Dr. Pardo-Sanchez and his staff are an incredible team and I highly recommend their care for any dental needs. I had sort of a complicated case that turned into a month and a half ordeal, but they were nothing but patient and kind to me throughout the whole journey. Elizabeth is exceptional and she was like my support team when I needed anything (follow up appts/dr notes/etc). Dr. Pardo-Sanchez is one who provides the upmost care to this patients and takes his time to make sure you get the right treatment. I wouldn’t go anywhere else 🙂

  • 5

    Julia Van Winckel

      |   Google

    I cannot speak highly enough of this dental group. I’m a nurse and I avoided going to the dentist during the pandemic due to fear of spreading/catching Covid. I was afraid to go in even once things had settled down because it had been about 2 years since I had seen a dentist by then. I went to this Ideal Dental really nervous since I had never had a cavity, and sure enough, I had a few now. The team here was incredible every step of the way in my treatment plan, from front desk to hygienist to dentist. I am so grateful and will continue to return to this location without fear!

  • 5

    Makayla Hill

      |   Google

    Everyone was so nice and the whole thing went so smoothly considering it was my first time here!

  • 5

    Austin Ladd

      |   Google

    Fantastic staff! And great dentist wonderful experience and works very well with your budget and being straightforward with you

  • 5

    Maritza Galarza

      |   Google

    Very pleasant, efficient and knowledgeable staff. Doctor is very thorough and has a caring demeanor. I will return for all my treatments.

  • 5

    Nick Ortiz

      |   Google

    Great team at Ideal Dental LH! Very friendly and professional group!

  • 5

    Daniella Alvarado

      |   Google

    I’ve been coming here for a while now and it is the best experience I’ve had with a dentist locally. Everyone there is nice and helpful land I’m never there too long. And they’re open Saturdays!

  • 5

    Mary Connors

      |   Google

    I was referred to Ideal Dental through my provider and as a new patient, I highly recommend this office. They were professional, punctual and have AMAZING customer service! Scott is meticulous and super friendly. Both Iovani and Dr. Pardo Sanchez show the utmost care and really educate you on maintaining your dental health. Elizabeth was so personable and thoroughly explained my billing and answered my questions prior to treatment. For the first time in a long time I actually enjoyed visiting the dentist. There is no judgment (I hadn’t been in a while due to COVID) and they encourage all your questions. 5 stars is not enough. The team and service surpassed my expectations.

  • 5

    Amar Mahgoub

      |   Google

    Knowledgeable, friendly, and compassionate staff.
    Everyone definitely goes above and beyond what is expected.
    Very positive clinic culture, with skilled providers who can handle any situation
    Would highly recommend them to all family and friends.

  • 5

    William Hulick

      |   Google

    Very nice people, where very straightforward and concise about a treatment plan for me going forward and very efficient.

  • 5

    Dk S

      |   Google

    Scott and Elizabeth at the front desk are awesome and David is amazing. I have no bad storied about the dentist because everyone at this location is so friendly and kind and up for a good laugh with you. I have been coming to this location for more then 3 years now and I will keep visiting them for another 10+ years in the future. If your looking for an amazing experience at the dentist I will highly recommend ideal dental lake highlands.

  • 5

    Moe Bermudez

      |   Google

    Highly recommend this dental place love there service awesome Dr.Pardo he is really good and understandable with his patients thank you for you service

  • 5

    Mackenzie Stubbe

      |   Google

    New guest, local resident, general cleaning – friendly staff, in at 15:30, out by 16:30… treatment plan proposed seems rational

  • 5

    Alicia Mccormick

      |   Google

    Dr. Pardo and his team are awesome! The front desk team were so patient and answered all my questions. Iovani did a great job on my teeth cleaning and helped me stay calm during a filling. I really appreciate the kind and friendly atmosphere in this office. I would definitely recommend a visit!!

  • 5

    Lee Hooper

      |   Google

    The personnel were very nice and professional . The dentist was great. I look forward to my next visit .

  • 5

    Alicia Spalding

      |   Google

    The staff is wonderful. The office is new and well kept. Overall, excellent dental experience.

  • 5

    Isaura Rosas

      |   Google

    Very friendly staff. I asked Dr Pardo to make sure he does not go on vacation when I am coming in. He is caring and makes me feel like family. I hope he stays at this office

  • 5

    Alecia Bates

      |   Google

    Wow! I must say it’s been a long time coming when I decided to switch dentist and decided on Ideal dental this was the best decision I could have made…. The staff is awesome and the back office is even better.

    Thank you
    Ideal Dental

  • 5

    Lauren Marsocci

      |   Google

    Fantastic staff!! The best group/dentist office I’ve ever been to. Super personable and open about pricing for procedures! Highly recommended.

  • 5

    Iyana Dasilva

      |   Google

    Great customer service from the receptionist to the doctors, all of the staff made it a clean and comfortable environment. They were very helpful answering any questions I had and even explained my options to help me make decisions on later Dental procedures.

  • 5

    Cris Hernandez

      |   Google

    Dr. Pardo is genuinely the best dentist I have ever gone to. He is very kind and courteous. What I like about him the most is the fact that he explains everything so thoroughly that I am never left feeling out of the loop or as if I received a service I did not need. I actually enjoy going to the dentist now!