Dentist Reviews and Patient Testimonials

Here's what our patients are smiling about

At Ideal Dental of Grand Prairie, we believe a happy patient is our best referral. See what they have to say below!

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  • 5

    Adaid Diaz

      |   Google

    Been shopping at Floor & Decor since 2018; but no one informed me ever about the Pro points system.
    Pro manager came to the warehouse where I was picking stuff for my client and introduced himself to me and got me to download the app on my phone. Somehow someone enrolled me in the points last year but never informed me. I’m glad Mo walked me through and got me into the Pro Appreciation month register… I love shopping at Floor & Decor and now knocking Mo is here; I ll make sure my customers just come and ASK FOR MO!!
    My client just bought beautiful glass tiles for a good price. Thank you Floor & Decor…

  • 5

    Adaid Diaz

      |   Google

    Been shopping at Floor & Decor since 2018; but no one informed me ever about the Pro points system.
    Pro manager came to the warehouse where I was picking stuff for my client and introduced himself to me and got me to download the app on my phone. Somehow someone enrolled me in the points last year but never informed me. I’m glad Mo walked me through and got me into the Pro Appreciation month register… I love shopping at Floor & Decor and now knocking Mo is here; I ll make sure my customers just come and ASK FOR MO!!
    My client just bought beautiful glass tiles for a good price. Thank you Floor & Decor…

  • 5

    Audrey P.

      |   Google

    Everyone that works here is very professional and kind. They have never rushed me or made me feel uncomfortable. The dentists and hygienist are very skilled at what they do. They made my visits a breezed!

  • 5

    Audrey P.

      |   Google

    Everyone that works here is very professional and kind. They have never rushed me or made me feel uncomfortable. The dentists and hygienist are very skilled at what they do. They made my visits a breezed!

  • 5

    Alison Felton

      |   Google

    My daughter had needed some teeth pulled and cavities filled. This was her first experience having dental work done. Dr. Sung was very gentle. I was surprised how little pain she had. They even guarantee all of their fillings. This is a great office. I’d definitely go back.

  • 5

    Navil Nieto

      |   Google

    I love this location. The office staff and the dentist and her assistants are amazing. I switched from the Lamar location to this location and Doctor Joseph has been amazing helping me get back to healthy teeth. I totally recommend this location. I wouldn’t go anywhere else.

  • 5

    Samuel Kim

      |   Google

    Friendliness is really important to me, and I saw it immediately here. Not the fake and brief greeting, but a genuine care and compassion for you. The dental assistant was so wonderful with lovely stories peppered throughout her explanations of what, and most importantly, why she was doing what she was doing (e.g., ex-rays, impressions, etc.). Kim was a refreshing breath of sunshine at the end of a long day. Dr. Stephen Sung was very knowledgeable and communicated his thoughts and options in an easy to digest manner that wasn’t “dumbed down.” I really felt I knew what was going on with my teeth and was able to make conscientious decisions for my dental health. I don’t live close to this office, but you can bet I’ll travel to go to this office! My teeth are super clean and I feel like I knew about my teeth more after I left!

    Also, the staff at the front were hilarious!

  • 5

    Kayla Ramirez

      |   Google

    My boyfriend and I had a great experience today! We saw Dr. Sung and he did some great work on our teeth. We haven’t been in a few years and we both needed to see a dentist. I’m glad we chose this place! Shoutout to Rosie from Waterside, she is the best and she did so much for us today

  • 5

    I'm Responsible

      |   Google

    I never do reviews.. so heres one in a million. they get a 5 because cleanliness, orderliness, speed with patience and respect (courtesy) was off the chain good. a little over the top with sorry and thankyou’s . i would like a little more family feel with less apologies but hey its better to start from the top which points out they are new and its all about holding steady this level professionalism in the long run. thanks guys and good luck

  • 5

    Eric Keng

      |   Google

    I am very pleased with my service under Dr. Sung. I had to get a crown on one of my molars. I normally hate dentist because it always feels like pulling teeth to pay for services. I don’t go to the dentist much if I don’t have to. This time I had a big chunk of my tooth fall off so I had to. I am college student with no money. Dr. Sung and his team were very sympathetic and worked with me to get the right service for a reasonable price and make sure I keep all my teeth.

    Dr. Sung just called today to follow up on my crown which helps to ensure me that I did the right thing by trusting them with my dental care. I don’t think anyone likes the idea of going to the dentist, but ideal dental has helped to make the experience a lot more tolerable. I have needed to get several cavities addressed for a while, and now I think I will finally just pay to have the service done with Dr. Sung because I trust him to give me the best service at a reasonable price.

    I would recommend the Metro Care Dental Plan which then gives you free exams, x-rays, and cleanings with ideal dental as well as discounts on any other service. I am now able to go every 6 months for no charge to make sure I can keep my teeth healthy.

  • 5

    Paula Deleon

      |   Google

    Great staff, doctor perfect!!

  • 5

    Sarah Perez

      |   Google

    I always enjoy going to Ideal Dental to have any treatment done. From when I walk in till I walk out the staff is always kind and very informative. I went in for my filling and the Dr. Maria Joseph informed me that it shouldn’t take long and it wouldn’t hurt. Honestly I can say that it was the best experience I’ve had in a dental chair. No pain not even a pinch. I definitely recommend my family and friends here.

  • 4

    Miracle Dominguez

      |   Google

    Friendly staff, good customer service!

  • 5

    Virginia Escalante

      |   Google

    I’ve been going to this location for months and it just keeps getting better by the day. The staff is super friendly and very patient. The front staff gives the best customer service and the doctors are by the far the best at what they do. Thank you guys!!

  • 5

    Jon Flores

      |   Google

    Went in the staff was very friendly and informative, not much of a wait and took really good care of me..This is a must stop spot for all your dental needs

  • 5

    Christopher Deleon

      |   Google

    The staff was exceptionally professional, the office was clean and made my 4 boys feel right at home. Will definitely be a coming here regularly for my wife, my kids and myself!!! Thank you Ideal Dental!!!

  • 5

    Jaime Rojas

      |   Google

    Quality visit. Friendly staff , clean waiting area excellent care all around. Would highly recommend

  • 5

    Jesse Garcia

      |   Google

    Office was clean, staff was friendly, very helpful and knowledgeable!

  • 5

    Rosie Flores

      |   Google

    I visited this office and was treated with great care and support. Dr. Joseph took the time to explain the procedures to me and offered additional support to ease my anxiety. The staff is amazing and friendly. Elizabeth took care of all my scheduling and billing needs and Kim literally held my hand during the most challenging parts for the procedure. I’m a happy and satisfied patient and no longer have any anxiety about visiting the dentist thanks to this team.

  • 5

    T E.j

      |   Google

    The Dr , assistants and office staff were friendly, and helpful my personal experience overall was great

  • 5

    Daijhone Bizor

      |   Google

    I LOVEEEEEEE this office!! The front staff is courteous and friendly and the office is pretty and clean !! Dr. Joseph and DA’s are very empathetic and knowledgeable and I am grateful to have found this dentistry! Thanks for being so friendly Ideal Dental of Grand Prairie!! See you in 6 months !!

  • 5

    Ladena Howard

      |   Google

    Over the years I have been to several different dentist and I can honestly say my experience with Ideal Dental was above and beyond my expectations. Every person I had contact with was professional & personable. Such a warm & welcoming environment. I was handled with such gentle care. This will be my forever Dentistry. Great team!!! 💯 % recommend!!

  • 5

    Rob John

      |   Google

    I was a new patient today and wanted to share my experience. I was met by the front desk receptionist, Ashley, who was very courteous as she efficiently expedited my preliminary paperwork needed prior to being seen for my examination and cleaning. Dental Assistant, Jerrell, was very courteous and competent as he conducted a preliminary examination with X-Rays and pictures. Dr. Joseph and her team were exceptional and I feel fortunate to have found them for myself and my family’s dental care.

  • 5

    Maria Sanchez

      |   Google

    My family and I have had a fantastic experience with the ID team. Thank you Dr. Joseph, Jerrell, Kim, and Elizabeth for having such great patience, a welcoming environment, clean and tidy workplace, and most of all your kindness and professionalism!!! Each and everyone of you are savvy in what you do and that’s very encouraging to your patients. You all take the time to build a fabulous repor with every person that walks through those doors. #idealdental #greatteam #familydentalcare

  • 5

    Michael Me

      |   Google

    Just like I will be a USAA member for life I will be an Ideal Dental customer for life, as long as my new Dentist for life Maria Joseph is there!
    Dentist Maria Joseph did a thorough exam and took the time to understand what the problem was instead of just rushing to charge me for another procedure and refill the seat.
    This is the first time in over 10 years that I have had a procedure done on my teeth that I didn’t have that shock moment when a nerve was hit. I was extremely nervous because I was just waiting for that excruciating pain to come at any moment. It didn’t come!!!!!!!! I feel so much better knowing there is a Dentist out there who cares so much to do a thorough and patient procedure.
    Bottom line… take your Family here. You can trust in Dentist Maria Joseph and if they have her I am sure they have other great Dentists!

  • 5

    Bruce R.

      |  

    Ideal dental is the best dentist office I have been to in a long time. The doctor care about her patients. She take the time to check on her patients. Her staff is very friendly.

  • 5

    Trenity Gardner

      |   Google

    The whole staff was friendly and explained everything in detail. I would recommend this office.

  • 5

    Content For Now

      |   Google

    The whole staff is very friendly, helpful and knowledgeable! They are very eager to assist and answer any questions, you may have! Prices are affordable! Both the Grand Prairie location and the South Arlington locations are very accessible! I’ve always gotten to both locations quickly! I truly love the knowledge and friendliness provided by the entire staff! Definitely recommended to anyone!

  • 5

    Andrew Rodriguez

      |   Google

    Friendly service, clean office, Ashley is great!

  • 5

    James Smith

      |   Google

    I had a awesome experience at this office. I plan on inviting all of my friends and family to dental care here!

  • 5

    Devin Palomo

      |   Google

    Clean office. Friendly staff. Ashley in the front helped me a lot made me a feel comfortable.

  • 5

    Andres Gonzalez

      |   Google

    Best experience I’ve had thus far with any dental office .

  • 5

    Emiliano Quiroga

      |   Google

    I had gone to Mint Dentistry before but they fell very short to the service and attentiveness of Ideal Dental. Kim, Elizabeth, and Dr. Joseph were very helpful with letting me know all about my teeth health. From detailing out what I need addressed, how much to pay, and explaining additional questions, Ideal Dental is way better than Mint.

  • 5

    Official Pesodwill

      |   Google

    Great service everybody was very friendly

  • 5

    Ashley Deleon

      |   Google

    Very clean, professional office! would recommend to anyone looking for good discounts and friendly services.

  • 5

    Destiny Sepulveda

      |   Google

    There’s nothing like a clean office with great customer service to go along with. Thanks again, Ashley! See you in 6 months.

  • 5

    Amari Jones

      |   Google

    This dentist office is absolutely amazing!!!! Kim and Dr Joseph are incredible. They are very efficent!!!! This is my first time coming to this location and I will never go to another dentist office. I received my free teeth whitening. I was educated on invisalign. They did an impeccable job cleaning my teeth. They were very thorough in explaining everything to me. They show you pictures of your teeth on the big screen tv while they are explaining areas for improvement. They did an awesome job. Thank you Ms. Kim and Dr Joseph

  • 5

    Clara Elias

      |   Google

    Ideal dental is an awesome place to go get all your dental work done from very simple to complicated. The staff is amazing and pays attention to your needs and concerns, answers any questions you can have about treatment. They have great customer service, very clean atmosphere I really recommend them to everyone needing a dentist. I also fell in love with this 2 guys they are the greatest.!

  • 5

    Leeann Timms

      |   Google

    I have never liked dentists. They always scared me. I used to think that you only go to the dentist when something is hurting. So I didn’t go. I finally made the decision to go and I chose this office because it was close. I am glad I did! I was so nervous because I needed a lot of work done, and I really didn’t want to do it, but the staff at this office has treated me phenomenally. They understood my anxiety and did everything in their power to help me feel comfortable. Dr. Joseph is amazing! She’s gentle, patient, caring, and thorough (with her work and explanations). She called to check on me after the work was completed. I have never been on a regular dental check up schedule in my life, but now I’m encouraged and motivated to make sure my teeth get and stay healthy and it’s because of this office. Dr. Joseph is now my regular dentist. Thank you 😊!

  • 5

    Patricia Concha

      |   Google

    From the very moment they answered my call, to the moment I walked out of the office, everyone was so nice and professional. The entire staff is excellent in everything they do.