Dentist Reviews and Patient Testimonials
Here's what our patients are smiling about
At Ideal Dental of North Allen, we believe a happy patient is our best referral. See what they have to say below!
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Morgan Allen
| Google
Staff is very friendly! (I love Michelle at the front desk) — dentist and dental assistant’s are very gentle.
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Trey Langley
| Google
Great place
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Border Of Asher
| Google
Great place created by great people! Special appreciation to Michelle, the office manager.
My daughter had braces with Ideal Dental of Frisco at Main Street. The wire fell off this Saturday morning. We were told before by the front desk lady that we can walk in anytime in the situation and there is no need for an appointment as it is really quick to fix. When we drove over to the office, it looks like the office was not open. We called the office number, it was routed to Ideal Dental of West Frisco and was told that the office is open every other Saturday. We asked if we can go to Ideal Dental of West Frisco to get the wire cut. Angela, the lady from Ideal Dental of West Frisco told me NO as we didn’t have an appointment and the office was fully booked. I tried to explain that it will only take a few minutes and we were told before that we can walk in anytime in the situation and we can not predict when the wire will fall off. My voices were totally UNHEARD. Angela still emphasized that we need to have an appointment and the West Frisco office was fully booked and couldn’t take us anyhow. Angela did provide the phone number of Ideal Dental of East Frisco. When I called, I was told there is no orthodontist at the office on Saturday. But the girl did want to help and said she will call the office which can help. Then she told me the Ideal Dental of West Frisco was fully booked and couldn’t take us. She was sorry for the situation.
My daughter’s mouth had been bleeding and the fallen wire tangled with brackets. She tried to fix it her finger and her finger was poked by the wire and it was bleeding as well. There is no way we can wait till next Monday to get it fixed. So I decided to try on my luck. I called the Ideal Dental of North Allen. Michelle, the office manager picked up my call. She listened carefully and can actually feel my pain. She said we can come over and get it fixed at 10:00am. I was so appreciated! However I have problems to find the office, Michelle gave me detail instructions on how to get to the office. When we finally got there, it was almost 10:20am. Michelle and the young lady at the front desk was very accommodating. My daughter was seen immediately and the wire was fixed in a minute. My daughter was even given a bandage for her bleeding finger.
I am so glad that Michelle is so very different from Angela, and Michelle was the real angela to me and my daughter this Morning.
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Geovanna Barrera
| Google
I absolutely love this place!!!!! And im scared of dentist 😊 Greg was so nice and very professional and does an awesome job!!
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Abbey Chau
| Google
Very professional staff. The office is clean and comfortable. Made my son feel at ease! Highly recommend!!
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Holly Anzaldua
| Google
Probably the best dental place i’ve been too. They were so friendly and knowledgeable and welcoming. Greg was so awesome he did a great job
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A D
| Google
Love this place. Staff is very nice and polite. Easy to get appointments. Nice location easy to get in and out.
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Taylor Trimble
| Google
Absolutely love this office!! It is very clean and they follow COVID procedures to a T which is a big deal to this first time mama. I couldn’t ask for better dental care than what I received at the North Allen office. Thank y’all for a wonderful experience!
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Misty Robbins
| Google
Very professional and friendly staff!! I felt very welcomed and the staff went above and beyond to answer all my questions and explained my treatment plan to me thoroughly. Great experience all the way around!!
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Xs Wu
| Google
Ideal Dental provided very professional services and caring. The office and rooms are clean, comfortable meantime feels very socially distanced. Their staff are friendly.
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Ismael Aguilar
| Google
Great overall experience. They got me in quickly when I was in pain and I was impressed by this team and their efficiency.
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Doris Allen
| Google
Got me o to the schedule very quickly. Everyone from the front desk was friendly and welcoming. Dental Assistant was great, as was dentist. Even if I didn’t have follow-up from the procedure I needed, I would go back! I may have found my permanent dental office!
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Gretchen King
| Google
Super friendly staff! They got me in quickly and explained in easy to understand terms my treatment plan!! Thank you!!!
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Elizabeth Turner
| Google
Take great care of me each visit and make sure I’m comfortable the entire time.
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Cari Leonard
| Google
Great team, beautiful office. Very knowledgeable doctor and staff! Will be back with the rest of my family
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Ryan Louis
| Google
Love the staff here! The front really helps you with your concerns, they’re fast at getting back to you. The back staff really makes you feel comfortable. I have bad teeth and I was super embarrassed to even come in but the front assured me they’d take great care of me and they really did. Doctor was nice and so was his assistants. They assured me they could get me all fixed up. I’m actually surprised to say I’m excited to come back to the dentist and get my teeth fixed. Thanks guys! 🙂
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A Google User
| Google
Great office, great staff. Got my Invisalign here and I loved the result. That’s ideal dental for being the best and taking care of my problems. Shoutout to the back staff. Got me back quickly and made me feel like I was at home with my friends. Can’t wait to come back every month
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Madison Rodriguez
| Google
Came in as a new guest from the moment I walked in I felt so welcomed . Definitely will be back
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Julie Johnson
| Google
Ideal dental north Allen is grate love the new location office is always so clean and staff is wonderful
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Jordyn Riley
| Google
Everyone in the office is amazing and makes your experience well worth it! The doctors take their time with you instead of rushing you in and out, and Michelle in the front office always makes every appointment enjoyable and always remembers everyone!!!
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Ashley Barros
| Google
Michelle was so sweet!!
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Kalyah Powell
| Google
I’m so thankful and grateful for the Dentist, and the staff, Leslie the Hygienist is very warm, patient and detailed, she took her time and didn’t rush! My son had to get braces (which is also done in house ) and the Ortho team was absolutely awesome, I wasn’t aware that my son wasn’t scheduled for the bottom row, and due to me a being a single mom and my schedules with 3 kids it wasn’t going to permit me coming back , and the Ortho team went ahead and scheduled him as an last min !! I’m so grateful to them, the treatment coordinators were very transparent and had lots of payment options … my kids love them as well I highly recommend this location over the other Allen location as well , as far as the morale and overall warm feeling of this location .. look forward to long term relationship w this team of awesomeness!!!
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Vanessa Luna
| Google
I was super nervous to get my teeth cleaned for the first time since the pandemic began, but the hygienist made me feel comfortable and was very gentle.
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Sharon Lillard
| Google
Appointment on time. Took time to discuss situation and made satisfactory recommendations
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Antonette Martinez
| Google
This was my first visit to this office. The staff was very friendly and efficient. I look forward to working with the Dr and staff
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Stephanie Sortino
| Google
The office staff and dentist was super friendly and professional. I have some periodontal disease and they didn’t shame me for it. Instead, I have a treatment plan to work towards a healthier mouth. I was able to get in the same day I called. They are in network for my insurance. The office was clean and nice looking. It’s next door to Starbucks if you like that sort of thing. They do still require face masks in the waiting room.
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Donald Morgan
| Google
I would give 5 stars but,
The dentist assistant was obviously still learning, which isn’t a problem, everyone has to learn, but because he was left with me alone so much to figure things out by himself, I was there for 5 hours. He had to redo my crown 3 times and finally the actual dentist came in and got it done. The girl that cleaned my teeth was very good and very thorough even though it was a Saturday and closing time and I appreciate that commitment to good quality service. The dentist was good but a bit hurried and not very thorough in explaining things. Although I felt a bit rushed with actual doctor time, it was a Saturday after all so I give credit for that and am thankful for the convenience. All-in-all it was a good experience and I will go back. -
Sarah Fox
| Google
Everyone was super nice. I have dentist anxiety but they had TVs with hgtv at the foot of the chair so I just focused on that. The hygienist was very gentle.
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Aleksander Celanji
| Google
Friendly and helpful staff, doc was great. Thank you for taking the time to explain everything. Highly recommend.
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Ashley Ramirez
| Google
I love the new location the STAFF from the front desk to back are just amazing
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Wendy Reyes
| Google
Great and clean place to go. Thank you Greg for your help with all the questions and concerns I had!! Recommend this place!!
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Carol Felan
| Google
This place rocks ! The staff is amazing up beat and genuinely care about there patient , Totally recommend ideal dental you won’t regret it
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Jodie Hammonds
| Google
Highly recommend this place, the staff is friendly and the office is always clean. Very helpful as well
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A Google User
| Google
Big thumbs up to this place
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Morgan Phelps
| Google
BEST PLACE EVER!!! Everyone is so nice and helpful! I had the worst experience with another dentist who told me I had all these things wrong with my teeth and decided to get a second opinion somewhere else and I am SO glad I did. This is the place to go!!!
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Lensofjared
| Google
Great service!! Staff was so polite and their offices were so clean. My teeth have never felt better
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Brenda Curry
| Google
Very nice people. Professional and caring. I would highly recommend them.
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Amber Tokaz
| Google
I love this office. I started coming here almost a year ago. Michelle, Vanessa, Dr. Hojas and team are always helpful and kind. The office is so clean and the equipment is up to date. They are always responsive and available. I would highly recommend this office and this doctor to my friends and family.
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Kianna Rice
| Google
GREAT OFFICE AND STAFF
ALWAYS SO CLEAN -
Trent South
| Google
Everything about this place is amazing. The level of care they take from the welcoming of a new patient, to triage and diagnosis, to showing you all payment options, and finally treatment, is unprecedented. You will be hard pressed to find a customer facing business that will treat you better than any of the receptionists, hygienists, or doctors. Will always recommend.