Dentist Reviews and Patient Testimonials

Here's what our patients are smiling about

At Ideal Dental of Waterside, we believe a happy patient is our best referral. See what they have to say below!

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  • 5

    David Scott

      |   Google

    This place is amazing. The staff and doctors are friendly and helpful. Everytime I come in, they always make me feel welcomed.

  • 5

    Ashley A

      |   Google

    Dr. Cooper, Rosie & Keisha were amazing. Could not have asked for a better experience.

  • 5

    John Carnes

      |   Google

    These people here make the visits easy, calming and keep me Informed every step of the way.
    They work with you and are all around great people.

  • 4

    Laura Howard

      |   Google

    Very friendly people and clean facilities.

  • 5

    Sarah Akmon

      |   Google

    I love the staff at this Ideal Dental! Keisha always makes me feel so comfortable and keeps me laughing. She was so knowledgeable about my Invisalign and I love the outcome. Highly recommend going to this team!

  • 5

    Diane Wade

      |   Google

    Everyone was very kind and considerate, as well as professional.

  • 5

    Shawnandamber Higgins

      |   Google

    The doctors and staff was amazing my seven year old left smiling even after having a tooth pulled!! Will always go back

  • 5

    Amy Lowery

      |   Google

    Keisha was wonderful, knowledgeable and walked me through the long process of invisalign. She heard all of my concerns and address them! Highly recommend!

  • 5

    Mallory Hu

      |   Google

    Dr. Hooper & Keisha were both great! I had a great experience at ideal dental & plan on making it my regular place!

  • 5

    Courtney Dixson

      |   Google

    Dr. Hooper and her staff was amazing!! First of all, they worked with my schedule and was willing to stay late for me. I had a deep (periodontal) cleaning which I was nervous about having because of past experiences and pain. But Dr. Hooper was so gentle, I did’t have any pain during the procedure or afterwards. Her staff checked on me the next day, even Dr. Hopper personally called me to make sure I was doing okay. I have recommended many friends, family and co-workers to Ideal Dental of Waterside.

  • 5

    Haley Burris

      |   Google

    Dr. Hooper and her team are great everyone is so friendly. Ladies at the front desk are sweet. They really take care of you here, what a great experience.

  • 5

    Shawnee Scesney

      |   Google

    Dr. Hooper, her assistant Keisha, and all of the other employees at Ideal Dental in Ft. Worth are top notch. Everyone is so knowledgeable, kind, and helpful. Do not hesitate to make an appointment with this branch; they are the best!

  • 5

    Kelsey Listinsky

      |   Google

    I had my dental appointment here today, and I really had the most comfortable experience I could ask for! I have severe dental anxiety which unfortunately turned into many years of not visiting a dentist. Everyone was very accommodating and understanding and did a great job to put my mind at ease. Heather at the front was very thorough with insurance and payment. She was a lot of help and personable. Rosie was also great. She continued to comfort me through my appointment and root canal. I don’t remember the dentist’s name, but he made me feel better and showed me exactly what he was prepared to do at today’s appointment. I highly recommend Ideal Dental!

  • 5

    Alex Strong

      |   Google

    This is a wonderful practice! I chipped my tooth last weekend and send an appointment request on Saturday. I received a call first thing Monday morning from Heather, the office manager, who was very sweet and accommodating. The office is very clean and welcoming. Dr. Shah and Rosie were very kind, compassionate, fast, but also incredibly thorough. This was by far the best dental experience I have ever had. I canโ€™t recommend this practice, Heather, Rosie, and Dr. Shah enough.

  • 5

    Quenia Pierson

      |   Google

    Heather at the front desk is amazing! So patient and inviting. Lakeshia is so gentle and caring during the cleaning I barely felt anything! By far the best dental place I’v been at. Go here – not the one at White Settlement. I switched over and its been the best decision.

  • 5

    Noah Hughes

      |   Google

    The entire staff is so friendly and personable. Before using them I had only ever been to dentists at a private practice and wasnโ€™t sure what to expect from a larger office. I have been so impressed with the level of service and outstanding professionalism and care. By far the best dentist trip and experience I have ever had.

  • 5

    Releasingand Letting Go

      |   Google

    Outstanding service!

  • 5

    Ashley Cantrell

      |   Google

    Thank you to Heather, Rosie, and Tosin! You are all fantastic! You truly care about your patients and pay attention to every detail. It truly means a lot. Thank you for all you do!

  • 5

    Evan Douglas

      |   Google

    Keisha was great, the staff made me feel welcome. Great experience!

  • 5

    Ashley Clark

      |   Google

    Beautiful location & office. But the service though; Amazing!!! They explained everything in detail from pictures to a chart break down of cost to what I needed done same day & what could hold off step by step. & best of all I love women in the work place!

  • 5

    Rchris Paez

      |   Google

    This place is awesome scheduled at the last second and found a forever connection for my dental needs.
    The staff did a wonderful job.
    ๐Ÿ˜๐Ÿ˜๐Ÿ˜๐Ÿ˜๐Ÿ˜

  • 5

    Autymn Ridgle

      |   Google

    This place is amazing! I have been scared of the dentist since I was a kid and this experience was the best one I have ever had. The staff is very friendly and walk you through every single thing they are doing. I highly recommend this place and will continue to use them as long as I can.

  • 5

    Phillip Burnett

      |   Google

    Very professional and wonderful to visit.

  • 5

    Bethany Lang

      |   Google

    Great service, loved that they showed me my teeth on the tv so i knew what was going on & friendly staff!!! They totally calmed my nerves i had walking in.

  • 5

    Daniel Carroll

      |   Google

    Dr. Hain was fantastic. Great staff and an overall great experience. Highly recommend them to anyone.

  • 5

    Dawn Skinner

      |   Google

    Very clean office, great location, and friendly staff.

  • 5

    Gwendolyn George-James

      |   Google

    great and friendly staff! always so helpful and pleasant!

  • 5

    Julie Polasek

      |   Google

    I had the best experience here! Everyone works together so well, and they answered all of the questions I had. They also took the time to explain each thing they were doing so I felt comfortable. I am confident that my teeth are in good hands! Wonderful location, beautiful office, and amazing people!

  • 5

    Caty Saund

      |   Google

    Took my 3 year old daughter here for her first dentist visit ever. Everyone was so sweet to here and so patient with her. Very happy that we took her here and will be back!!!! So grateful that they took there time to make sure she was not scared and had a great experience for her first visit!

  • 5

    Jacob Fajardo

      |   Google

    Wonderful overall experience!!
    From the instant you walk in, you’ll notice Waterside Dental Office is very clean and organzied, the office staff is welcoming and professional-very refreshing!! I enjoyed being a recipient of a Dental office that embraces up to date technology ( no more of the invasive X-ray trays, that left your mouth/gums sore! ๐Ÿ˜ฃ) My interaction with Dr. Rachel Hain was wonderful, found Dr. Hain to be very informative and detailed, along with a good sense of humor, Dental Assistant (Myleene) made my procedure seem like a breeze… very conscious of my state of being during the entire procedure, Lyndsay, thanks for assisting with me with all the non-fun stuff (paperwork, etc.. ๐Ÿ˜Š).
    My wife and I couldn’t be happier with our decision to have Dr. Hain and Staff, as our family Dentist. Highly recommend anyone unhappy with their current Dentist or looking for a Family Dental office to give Dr. Rachel Hain and the staff at Ideal Dental of Waterside a visit. ๐Ÿ‘

    ~ Jacob & Maricela ๐Ÿ˜Š

  • 5

    Haley Becker

      |   Google

    Super friendly staff!

  • 5

    Sarah Falcone

      |   Google

    Wonderful experience! I took my daughters to this location for a cleaning because we were looking for a new dentist in the area and I could not have picked a better dentist. Dr. Hain was warm and friendly, knowledgeable and gentle. She explained everything and answered all of our questions. My 15 yr old needed her first filling and she was a little nervous. But after she was finished minutes later, she reported she never even felt anything! Lindsey at the front is super sweet and got us checked in quickly and was attentive. I wanted to grab a green tea k-cup at their courtesy bar and the Keutig was out of water, she noticed and promptly refilled it for me ๐Ÿ™‚ we found our new home for dental care. Great experience.

  • 5

    Cj Sharp

      |   Google

    By far the best dental office I’ve ever been to. Very flexible in working with my schedule, open on Saturdays and teeth whitening services are top notch!

  • 5

    Kathleen Calder

      |   Google

    I went to Ideal Dental after my long time dentist retired. The staff worked with me to make sure they could take my insurance prior to my appointment. Everyone was very friendly and welcoming when I arrived and I was seen right on time. The office is beautiful and well equipped. There’s a large TV screen at each station so you can see your teeth. Dr. Hain was very pleasant and knowledgeable. My husband went there after me and was also impressed.

  • 5

    Kayla Poore

      |   Google

    I am thoroughly impressed with this dentist office. My boyfriend and I hadnโ€™t been to the dentist in almost a decade and I was really nervous. Prior to the appointment Lindsey was so phenomenal with verifying our insurance and commmunicating with is. She was pleasant and helpful every time we spoke. The dental assistants that took my x-rays were very nice. Keisha was super cool and made me feel comfortable. When the dentist Dr. Hain came in I was extra nervous all over again but she made me feel at ease. She made eye contact and genuinely asked me if I had any concerns or questions. When I had questions about my treatment plan put my boyfriends, they answered any questions I had and gave me full explanations not just a half answer. Mary, the dental hygienist, is awesome. She was very gentle & explained what she was doing. My gums were sensitive and she made it as painless as possible. I asked for advice on toothbrushes, fluoride and toothpaste… she answered everything with explanations. My boyfriend and I are extremely impressed with the service we received today. We are very happy that we started our dental journey at Ideal Dental Waterside and we wonโ€™t be going anywhere else.

  • 5

    Justin Hughes479

      |   Google

    Nicest people! Very respectful. Will recommend to everyone I know .

  • 5

    R Hopgood

      |   Google

    SERVICE WITH A SMILE. Dr. Hain has been my dentist of choice for 3 years. She essentially rebuilt my smile from the inside out with a wisdom tooth extraction, two guided implants and a flawless crown. She is not one to take short cuts at the expense of competent care and her chair-side manner is warm and engaging. Every step is explained and I appreciated being educated about the procedures. To be toothful, I had let my dental care slide over the years and it was refreshing to coordinate a plan with a team of caregivers who informed and included me in all aspects of the decision making — not just the financial aspect. Dr. Hain made sure I knew what to realistically expect from my treatment to achieve the best possible outcome. I also enjoy that the office is small and feels very personal. The team is friendly and knowledgable and the dental care is exceptional. They also have free whitening packages (I have not tried this) and offer Saturday appointments. If you are looking for a dental office with a difference, you won’t go wrong at Waterside.

  • 5

    Jose Salcedo

      |   Google

    I had a really pleasant experience. Everyone was so nice!

  • 5

    Sara Baker

      |   Google

    Wonderful staff! Theyโ€™re very nice people. If youโ€™re looking for a new dentist, I would suggest you go here! AWESOME PLACE!!!